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Reviews from Guests

1.0/5

tripadvisor

15

Reviews

from real guests

davidsonthemove

5

/

5

Had a great experience with everyone We booked 20 minutes before we arrived at 7pm due to a change in plans and everything went smoothly staff can't do enough to help and the hotel is in very good...

Marthin C

1

/

5

Misleading..please DO NOT book here. The hotel experience black out 2nd night for 3 hours. Shower water very slow..book executive category but was give another lower category due to room was under...

new_york_city_views

1

/

5

Ok, I rarely do this but if I can save someone from the same experience I will try to do so. The hotel is very well located, that is true. But the room we had was unacceptable. It smelled of...

Facilities Details

Massage

Sauna

Spa

Bicycle Rental

Breakfast in the Room

Bar

Breakfast [buffet]

Grocery Deliveries

Room Service

Special Diet Meals (upon request)

Breakfast service

Ticket Service

Currency Exchange

Lockers

Hiking

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Smoking area

Wi-Fi for special events

Family/child friendly

Family room

Game Room

Nightclub/DJ

Soundproof Rooms

Karaoke

Entertainment Staff

Meeting/Banquet Facilities

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Library

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Ironing Service

Laundry

English Spoken

French Spoken

Vietnamese Spoken

Khmer Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Dutch Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Free Wifi

Internet services

Wired Internet

Wi-Fi in public areas

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Check-in [24-hour]

Front desk [24-hour]

Non-smoking Rooms

Room decorations

Security [24-hour]

Airport transfer

Car park [charges apply]

Car park [nearby]

Madelise Central Hotel & Travel in Hoan Kiem District Hanoi