Skyline Hanoi Hotel

I had the opportunity to stay at the Skyline Hotel during my recent business trip to Hanoi and was really satisfied with my experience here. The hotel is located at 16C Trung Yen Street, right in the heart of the Old Quarter, very convenient for traveling to famous attractions such as Hoan Kiem Lake, Dong Xuan Market or the Opera House. The surrounding area also has many restaurants, cafes and convenience stores. The room is clean and fully equipped. I especially like the simple but sophisticated decoration, creating a comfortable feeling like at home. The bed is comfortable, the air conditioner works well and the bathroom is always clean, with enough personal items. The hotel staff is very friendly and professional. From the moment I checked in, I was warmly welcomed and carefully guided. The reception team is always ready to assist whenever I need. The hotel provides airport shuttle service, tour booking and luggage assistance. In addition, there is also laundry service and simple breakfast, suitable for the needs of short-term or business guests. Skyline Hotel is an ideal choice for those who want to stay near the center of Hanoi with reasonable prices, good service and a quiet, comfortable resting space. I will definitely come back here next time.

Unfortunately I would not recommend, poor management skills, although the people on reception were lovely there was a lack of professionalism as they were quite young, the oldest person was max 21. The A/C in the room is awful, it smells really bad and it doesn’t cool down the room very well, the shampoo and body wash smelled really bad so we had to go buy our own, there was loads of banging at night inside the hotel , alarms going off and some one constantly using the elevator. The breakfast is also not in the hotel, it’s a 3-5 minute walk away. When we complained about our lack of sleep due to the noise, nothing was done about it. Also they charge you an extra 3% for using card which no other hotel has done in Vietnam. There are much nicer hotels for the same price or less that are very close to this hotel.

I have just finished a 4-day, 3-night stay at Skyline Hotel Hanoi and I was very satisfied, even beyond my expectations. From the moment I arrived at the hotel, I was warmly welcomed, friendly and professional. The reception staff were always smiling, enthusiastically supporting all requests - from early check-in, booking taxis, to introducing local dining and sightseeing places. The room was clean, spacious and elegantly decorated. I was especially impressed with the comfortable bed, soft pillows and quiet space - all contributing to a good night's sleep after a day of exploring Hanoi's Old Quarter. The bathroom was modern, fully equipped with amenities such as a hairdryer, strong and continuous hot water, and towels were changed every day. The buffet breakfast, although not very diverse, was of good quality and full of Asian and European dishes. In particular, I really enjoyed the traditional Vietnamese dishes such as pho, vermicelli and sticky rice served hot every morning. The restaurant staff were also very friendly, always ready to bring more coffee or serve dishes upon request. The location of Skyline Hotel is really a big plus – located right in the old quarter, just a few minutes walk to Hoan Kiem Lake, Dong Xuan Market and famous tourist attractions. However, the hotel still maintains its quiet and private atmosphere, very suitable for visitors who want to rest after walking around. What I appreciate most is the dedication and professionalism of the staff – from the manager, receptionist to the room staff. They are always ready to support and make me feel like I am at home, not just a normal guest. I will definitely return to Skyline Hotel Hanoi in the future and will not hesitate to recommend this hotel to friends and relatives. Thank you for a wonderful stay!