Cap Town

4.0 / 5

•

28 - 30 Le Anh Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City

Reviews from Guests

4.0/5

317

Reviews

from real guests

W8833JUgauravg

In June 2026, I stayed with my family in Cap Town Hotel, Ho Chi Minh, Vietnam, where my experience was terrible; I was forced to pay a charge because the hand towel got stained with tea, even though the very purpose of a hand towel is to wipe away dirt. This was the first time I had ever seen a hotel arbitrarily charge guests for towels. They have their own internal schedule of charges—deciding unilaterally how much to bill a guest if a bedsheet, pillow cover, towel or other things in the room gets damaged—yet no one informs the guest about this prior to booking or at check-in. Their staff arbitrarily decided that the tea stain on the towel could not be removed, whereas hotels typically clean white towels using industrial bleach—a process for which guests are not charged separately. I have traveled extensively within India and to many other countries, but I have never encountered such an arbitrary practice. Generally, the room rate charged by a hotel covers room service, laundry service, and other amenities. However, the staff person at the breakfast buffet were very nice and helpful; they would happily cook eggs for us.

mertourt

3-star establishment aging spacious room and bathroom properly equipped Destitute breakfast and no pleasant place to relax, no lounge or bar Good location

Voyager01263591162

Frankly, the photos do not look at all like the interior of the hotel, bathroom De Bain, very old the shower leaks from everywhere with Multi jets. However the staff is very friendly. Breakfast is a horror. I took pictures to send to the agency that managed our trip. Frankly I don’t understand the good reviews, apart from the good location and friendly staff, it’s avoiding everything this hotel

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Laundry

Baggage Storage

Express Check-in/Check-out

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Newspapers

Ticket Service

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Laundry

Baggage Storage

Express Check-in/Check-out

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Newspapers

Ticket Service

Concierge Service

Nearby Location

Saigon Zoo and Botanical Gardens

2.02 km

Gem Center

2.16 km

Mariamman Hindu Temple

67 m

Consulate General of the Republic of Korea in Ho Chi Minh City

268 m

U.S. Consulate General Ho Chi Minh City

1.41 km

Thiskyhall Sala Convention Center

2.85 km

White Palace Convention Center

3.92 km

RMIT University Vietnam - Saigon South campus

4.75 km

4 Available Room Types

Deluxe City View

Smoking allowed

Iron

Room service [24-hour]

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Family City View

Smoking allowed

Iron

Room service [24-hour]

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Sitting Area

Free bottled water

Daily newspaper

Superior Double Room

Smoking allowed

Iron

Room service [24-hour]

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Daily newspaper

Luxury Window

Smoking allowed

Iron

Room service [24-hour]

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Daily newspaper

Facilities Details

Parking and Transportation

Airport Shuttle (surcharge)

Food & Drink

Snack Bar

Front Desk Services

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Newspapers

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi