Hoang Phuong Hotel

3.0 / 5

•

229 Le Thanh Ton , Ben Thanh Ward, District 1 , Ho Chi Minh City

Reviews from Guests

3.0/5

Reviews

from real guests

HomoLudens2015

Do not book this hotel. We had a very poor experience at this hotel. Upon arrival, we were given a room that sounded as if it was directly above a karaoke bar. The noise was extreme and completely unbearable. We immediately asked for a quieter room, but the staff refused to help and were dismissive. When we asked again, staff members actually laughed at us, which we found very unprofessional and disrespectful. We were later moved to the 7th floor, only to discover that the elevator does not go there, so you have to use the stairs. Even worse, the noise was still clearly audible. Cleanliness was also an issue: we found dirty hairs in the bathroom and even one on the pillow. On top of that, there were frequent power cuts and very poor water pressure in the shower. What makes this especially frustrating is that staff openly acknowledged that there is a serious noise problem, but they were unwilling to do anything about it. Unless you are only choosing this hotel because of the low price and are willing to accept noise, poor service, and hygiene issues, I strongly recommend staying elsewhere. There are also no windows in the rooms. This hotel was a very disappointing end to an otherwise good trip.

974anonymoush

Ruby is a lovely hotel with friendly, helpful staff. Ken, Hung, and the reception staff are all always happy to assist with various things and are very likeable, helping to make my experience here in Ho Chi Minh City seamless and enjoyable. The hotel is surrounded by not only plenty of restaurants, bars and shops but everything else you may need: from Vietcommbank to a big market just down the street and Samzone nearby (if you need a SIM card) et cetera. I recommend this hotel without hesitation!

annarY4738CZ

This hotel is not luxury that’s a lie, the location is great plenty shops and food around my room Was on 3rd floor need elevator, the gave me an actual old school key to open my room door, in 2025?? In rooms have no EMG phone if it should occur. The towels are very thinner than normal size, you only get one soft pillow, bed is hard like ROCK !!bathroom is super tiny if your over 175lb you cannot fit, every thing in the bathroom are small door can barely open. I wouldn’t recommend anyone to this hotel

Facilities Details

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Designated Smoking Area

Laundry

Baggage Storage

24-Hour Front Desk

Bicycle Rental

Ticket Service

Elevator

ATM on site

Concierge Service

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Designated Smoking Area

Laundry

Baggage Storage

24-Hour Front Desk

Bicycle Rental

Ticket Service

Elevator

ATM on site

Concierge Service

Nearby Location

Saigon Zoo and Botanical Gardens

1.93 km

Gem Center

2.10 km

Mariamman Hindu Temple

80 m

Consulate General of the Republic of Korea in Ho Chi Minh City

250 m

U.S. Consulate General Ho Chi Minh City

1.34 km

Thiskyhall Sala Convention Center

2.72 km

White Palace Convention Center

3.97 km

RMIT University Vietnam - Saigon South campus

4.78 km

7 Available Room Types

Deluxe Triple Room with complimentary daily snack

Deluxe Triple Room with complimentary daily snack

Non-smoking

Carpeted

Electric Kettle

Iron

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Kids shampoo

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Family Quadruple Room with complimentary daily snack

Family Quadruple Room with complimentary daily snack

Carpeted

Smoking allowed

Electric Kettle

Iron

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Kids shampoo

Slippers

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Junior Suite with complimentary daily snack

Junior Suite with complimentary daily snack

Non-smoking

Carpeted

Electric Kettle

Iron

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Kids shampoo

Slippers

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Deluxe Twin Room with complimentary daily snack

Deluxe Twin Room with complimentary daily snack

Non-smoking

Carpeted

Electric Kettle

Iron

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Kids shampoo

Slippers

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Deluxe Double Room with complimentary daily snack

Deluxe Double Room with complimentary daily snack

Non-smoking

Carpeted

Electric Kettle

Iron

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Kids shampoo

Slippers

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Free bottled water

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Airport Shuttle (free)

Bicycle Rental

Front Desk Services

Baggage Storage

24-Hour Front Desk

Ticket Service

ATM on site

Concierge Service

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Elevator