Bao Long Hotel

I don't recommend this hotel for the poor cleaning and quality. Staff was nice but the room and hotel not really. We requested a twin room since I was with my friend but they gave us a double bed. The location is good though but the city is full of tourists, especially russians.

Judging by photos, the place wasn't quite what we expected it to be, but nonetheless it was good enough. Staff seemed pretty unenthused upon our arrival but nothing we hadn't come across before. The room was all good, clean from what I can remember, two beds, pretty powerful air-con, television, spacious bathroom, and a little view, the place had an elevator too! What a relief. Location was actually pretty good too, close to the beach-front area and easy to find your way back to, the woman working there helped us organise our bus to Hoi An as well. Not a bad place! Despite all the reviews saying the rooms are shoddy, there are evidently some good ones too.

I moved to Nha Trang for work and negotiated a good monthly rate at this 'hotel' the only condition was that I paid 4months up front. Worst decision ever. It didn't take long to realise what a dump this place is. My room was filthy so I cleaned it top to bottom myself. The bed had springs digging into my back. The shower had no pressure and barely dribbled out. The hand basin leaked when used so when I washed my hands I also washed my feet! and I asked them to repair it so many times but they never did. The staff seemed friendly enough but their english was terrible and simple things like asking for more toilet paper was a nightmare. There was a giant bees nest growing bigger every day at the top of the stairs by the sunlight. I got stung a few times and several requests to have it removed later I'm sure it is still there. Numerous times I would come home from work to find they were using my balcony to hang wet clothes of other guests of the hotel. The internet was very inconsistent. Sometimes ok and other times you couldn't even find the network! The air conditioner hardly worked at all. I had it set to 17 degrees (the lowest setting possible) but most of the time it was hotter in my room than outside! There were power black outs every night! I honestly woke up dripping in sweat every night due to no power and when I asked about them the staff blamed the government. Yet I had a friend living at a hotel just a few doors down that had no problems at all. When I complained about all of these things all I got was a insincere apology. I asked for a refund but they wouldn't do anything. I left after 2.5 months because I couldn't bare it anymore. I definitely would not recommend this horrible excuse for a hotel. The only thing it has going for it is the location - but it is completely surrounded by construction sites that work 24/7 so it is very noisy.