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Reviews from Guests

4.0/5

tripadvisor

378

Reviews

from real guests

954triciah

4

/

5

We loved the location of Dalat Palace. It's set in spacious gardens overlooking the lake. The interior is crammed with antiques and heritage features. Although our room was small it was very comfortable and the bathroom was spacious and contained gorgeous art deco brass fittings. We had a little balcony but it overlooked the street and so we needed to keep it closed off if we wanted to avoid the noise. The breakfasts were good - buffet style with a mix of Western and Vietnamese cuisine - but the restaurant focused on French cuisine, and although it wasn't bad I would have preferred to try something lighter or more local for lunch or even dinner. The restaurants open onto the verandah and we spent a lot of time there before and after our meals overlooking the gorgeous gardens. It is a popular honeymoon and wedding photo destination so can get busy at times.

G7544BMandrewb

5

/

5

The Đà Lạt Palace Heritage Hotel is an institution in Đà Lạt: founded in 1922 during the French colonial period, it was popular with the French colonial elite and reflects that style. It is truly a grand boutique heritage hotel, with lots of character, some grand rooms (great for photos), a fine high tea from 5-7pm each day, a pianist in the Rabelais restaurant most evenings, a sumptuous breakfast. We stayed in a suite overlooking the lake, 90 sqm and a real delight, well worth the extra expense. Its location is very good: a 5-10 minutes walk to the lake, 10 minutes to a major supermarket, 10 minutes to the main markets. We stayed six nights and thoroughly enjoyed it, a memorable experience.

Experience614572

5

/

5

Dalat Palace Heritage Hotel is a historic 5-star luxury hotel in the heart of Da Lat, overlooking Xuan Huong Lake and within walking distance of the Da Lat Night Market and the city centre. The room was spacious and clean. The bed was one of the biggest king-sized beds I have ever seen, seemingly made from two queen beds combined, and it was extremely comfortable. Do note that you will need to bring your own adapter, as the power sockets beside the bed do not support UK 3-pin plugs. The minibar fridge was also not cold even when set to the maximum level. In the standing shower, there was no hand-held bidet spray and water tended to leak outside the shower door. The bathtub also did not come with a shower curtain. That said, the water pressure was acceptable and the hot water supply was consistent throughout the stay. One area for improvement would be the carpet underneath the bed, which looked rather old and dusty. I also noticed that the housekeeping team did not vacuum the area during my stay. As for breakfast, it was served à la carte, so the selection remained largely the same each day. Although there were not many varieties, the dishes were delicious and well prepared. There is power outage lasting 3 seconds during my last night and there is no water in the morning which was fixed in 10mims. Overall, it was a pleasant experience and a hotel worth trying at least once, especially for those who appreciate heritage charm and a prime location in Da Lat.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Garden

Ironing Service

Karaoke

Massage

Honeymoon Suite

Daily Housekeeping

Ticket Service

Tours

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Safe dining setup

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Italian Spoken

Dutch Spoken

Shoeshine

Suit Press

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room service [24-hour]

Snack Bar

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Room Service

Hindi Spoken

Heating in public area

Slovenian Spoken

Laundry

Library

Projector/LED display

Smoke-free property

Hungarian Spoken

Babysitting/Child Services

Golf Course (within 2 miles)

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Entertainment Staff

Valet Parking

10 Available Room Types

Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea
Suite Room - Afternoon Tea

Suite Room - Afternoon Tea

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea
Royal Luxury Room - Afternoon Tea

Royal Luxury Room - Afternoon Tea

Non-smoking

Non-smoking

TV

TV

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Fireplace

Fireplace

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Royal Suite Room - Afternoon Tea
Royal Suite Room - Afternoon Tea
Royal Suite Room - Afternoon Tea
Royal Suite Room - Afternoon Tea
Royal Suite Room - Afternoon Tea
Royal Suite Room - Afternoon Tea
Royal Suite Room - Afternoon Tea

Royal Suite Room - Afternoon Tea

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Fireplace

Fireplace

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Presidential Room - Afternoon Tea
Presidential Room - Afternoon Tea
Presidential Room - Afternoon Tea
Presidential Room - Afternoon Tea
Presidential Room - Afternoon Tea
Presidential Room - Afternoon Tea
Presidential Room - Afternoon Tea

Presidential Room - Afternoon Tea

Non-smoking

Non-smoking

TV

TV

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Royal Superior Room - Afternoon Tea
Royal Superior Room - Afternoon Tea
Royal Superior Room - Afternoon Tea
Royal Superior Room - Afternoon Tea
Royal Superior Room - Afternoon Tea

Royal Superior Room - Afternoon Tea

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Fireplace

Fireplace

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Room Service

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Karaoke

Cash withdrawal

Contactless check-in/out

Heating in public area

Projector/LED display

Smoke-free property

Babysitting/Child Services

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Common Areas

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Safe dining setup

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Vietnamese Spoken

Italian Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Honeymoon Suite

Tours

Elevator

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]