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Reviews from Guests

3.0/5

tripadvisor

167

Reviews

from real guests

NikkiKnowsAll

1

/

5

Please don’t stay here. Don’t give this greedy, rude owner a single cent of your money. After 2 long days of trekking/staying in the mountains, we were looking forward to having a good night’s sleep night in the town center, but unfortunately we were treated so rudely, we decided to go elsewhere. We weren’t expecting much, we booked here because it was fairly cheap, and all we needed was a place to crash. Upon arrival, the boy at the desk didn’t look at us or speak to us, I think we interrupted his zombie computer game... alas, we were taken to a twin bed room despite the fact that we booked a dorm room online. We told him this, but he just walked away, perhaps he didn’t understand. We put our bags away and laid down for a while before leaving to walk around. The supposed manager stopped us and asked for our passports. He said we booked a dorm room, a different room than what we were in, and took away our key. We said yes, we know and showed him our booking. We asked him if we needed to move rooms, and he said no and gave back our key. (We were the only ones in the hotel so we thought we got lucky) After returning from dinner, we waved to them at the front desk and went to the room. We realized then just how dirty the place was. The shower was freezing cold and the floor was covered in dirt. The towels had brown spots, and one of the beds didn’t look like the sheets had been changed. ALAS!! We were happy to finally rest. As we were about to fall asleep just after 10pm, we got a knock at the door from the boy and the manager demanding more money for us to stay in the room. We explained that we asked him previously if he wanted us to move and that he said no. He laughed in our faces. He would not own up to their mistake and told us to pack up our things to move to the dorm. At this rate we were so disgusted with the state of the hotel, as well as the staff that we packed up and left the hotel completely at 10pm in the rain. We quickly found another, MUCH NICER place up the road and were greeted with smiles. I would confidently bet that because we didn’t actually stay the night in that room, that it won’t even be cleaned. I’m biased of course, but of all the places in Sapa, I’m almost positive this is the worst of them.

Gingacona

1

/

5

Do not stay here. The rooms has not been cleaned, bed extremely uncomfortable and dead bugs everywhere, the light in the bathroom did not work and there was no water sometimes so you couldn't wash. Had to buy our own water in some cases. Some much nice hotels / hostels. Avoid this one at all costs.

ang077

2

/

5

DO NOT stay at this hotel. had to chance rooms because the first one the bed had been not made and the TV did not work. the second room was clean. the heater would either be on high off so slepping was not very comfortable, and the shower did not work, didn't find this out this the next morning! I called front desk, the response was very rude and disconcern. no effort made to fix the situation.

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Hotel Details

generate-AIAI Summary

About Green Valley Hotel

Green Valley Hotel offers a comfortable and straightforward accommodation experience in Vietnam. This hotel provides a welcoming atmosphere for travelers seeking a convenient stay during their visit to the country.


About the Green Valley Hotel Hotel Brand

Green Valley Hotel operates as an independent establishment, offering its guests a unique and personalized experience during their stay in Vietnam.


Location & Getting to Green Valley Hotel

Green Valley Hotel is situated in Vietnam, making it an accessible point for exploring the local area. Travelers can reach the hotel by various local transportation options within the country.