Halong Bay

Very good location, very close to the Lagoon Bay night market, the room is clean and clean, the beds are comfortable with a single pillow, the front desk staff very good service, free to upgrade the room with sea view.

A well located somewhat outdated hotel. We stayed one night. The rooms were neat with very comfortable beds. No socket adapter necessary. The staff is very friendly and accommodating. A very large delicious breakfast awaits you. The fitness room is unfortunately unkempt and warm , therefore only 4 stars

I had the most incredible experience at this 5-star hotel in Ha Long Bay. Thanks to the low season and Tet (New Year 2025), I was able to get an amazing deal, but even at full price, the service and attention to detail were absolutely outstanding—beyond 110%! Originally, I had booked a different hotel and arrived on New Year’s Eve, only to find that everything was closed—restaurants, supermarkets, and more. I ended up walking to the Royal Ha Long Bay for lunch, as it was the only hotel restaurant open. The next day, due to unforeseen circumstances (or perhaps fate), I had to leave my original hotel, and I checked into the Royal instead. After the incredible experience I had, I truly believe everything happens for a reason. From the luxurious bed and breathtaking views to the spa—where I had the best hot stone massage of my life—I couldn’t have asked for more. I slept like a baby! The breakfast was one of the best I’ve ever had, offering a wide variety of options to suit everyone’s taste. However, the highlight of my stay was the staff. They went above and beyond to assist me, helping with transport bookings, making phone calls, and arranging everything I needed. Even after checking out, they graciously allowed me to use the sauna and steam room at no extra charge. Their warmth and hospitality truly set this hotel apart. The owner of the Royal Ha Long Bay should be incredibly proud of the exceptional team working here. I will definitely return in the future and highly recommend this hotel to anyone visiting Ha Long Bay. With Love and Happy New Year - Laura