Hidden Charm

2.0 / 5

•

Tuan Chau Island,Ha Long,

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Reviews from Guests

2.0/5

21

Reviews

from real guests

bradhX4813DR

1

/

5

Went with my wife and young family . Power went out during the night , mouldy walls , staff spoke no English. Can't recommend it to anyone. It does have a great view of the bay being on a hill top 1km from Halong bay and was cheap.

V7610BFwendyh

1

/

5

Rooms in poor condition, hot water for shower ran out, arrived 15mins into breakfast time, all available food eaten. No replacement. To be avoided at all cost. Very little English spoken, and very inattentive reception staff to guest requests.

mmarie33

2

/

5

Yes, this place offers a great view but that's the only good point.the room are not clean and the bed very uncomfortable. The staff was not very friendly and helpfull either. It could be a nice place if they make some changes and take care better of their place and of their customers.

Facilities Details

Free Parking

Free Wifi

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Garden

Snack Bar

Ticket Service

Elevator

Terrace

Concierge Service

Free Parking

Free Wifi

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Garden

Snack Bar

Ticket Service

Elevator

Terrace

Concierge Service

3 Available Room Types

Triple Room

Triple Room

Triple Room

Triple Room

Triple Room

Towels

Sleep comfort items

Non-smoking

Carpeted

Toilet

Shower

Kids shampoo

Satellite Channels

Laptop workspace

Room service [24-hour]

Slippers

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Free Toiletries

Hair dryer

TV

Free Wifi

Daily housekeeping

Desk

Free bottled water

Extra Long Beds (> 6.5 ft)

Double Room

Double Room

Double Room

Double Room

Double Room

Towels

Sleep comfort items

Non-smoking

Carpeted

Toilet

Shower

Kids shampoo

Satellite Channels

Laptop workspace

Room service [24-hour]

Slippers

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Free Toiletries

Hair dryer

TV

Free Wifi

Daily housekeeping

Desk

Free bottled water

Extra Long Beds (> 6.5 ft)

Twin Room

Twin Room

Twin Room

Twin Room

Twin Room

Towels

Sleep comfort items

Non-smoking

Carpeted

Toilet

Shower

Kids shampoo

Satellite Channels

Laptop workspace

Room service [24-hour]

Slippers

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Free Toiletries

Hair dryer

TV

Free Wifi

Daily housekeeping

Desk

Free bottled water

Extra Long Beds (> 6.5 ft)

Facilities Details

Parking and Transportation

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Baggage Storage

24-Hour Front Desk

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Elevator