1. Book Your Luggage Delivery
Choose your route, number of luggage, date, and time.

2. Receive Order Confirmation
Within 24 hours, you will receive a confirmation email from LuggAgent with your order number. Please check your inbox (and spam folder). If not received, contact LuggAgent customer support.

3. On the Service Day
- Airport Drop-off: Check your confirmation email for detailed meeting point instructions or contact LuggAgent Customer Service.
- Hotel Drop-off: Store your luggage at the hotel front desk. Take a photo and keep the receipt. The driver may not collect bags immediately—rest assured, pickup will be arranged.
- Hotel Delivery: Luggage will be delivered to the hotel front desk under the booking name. Please provide a copy of your hotel booking/confirmation in advance to ensure smooth delivery.
- Homestay Delivery: Hand over luggage outside the homestay. For delivery, provide the room code by 13:00; bags will be placed directly inside the room.

4. Stay in Touch
If you have any questions on the service day, contact LuggAgent customer support for assistance.