How to Use
Access the "WEST QR Special Website" using your smartphone to display the QR code.
Bring the displayed QR code close to the automatic gate scanner to pass through the gate.
For detailed instructions on how to use, please refer to the user guide: https://www.westjr.co.jp/global/sc/ticket/westqr/userguide/
Pre-trip preparation
1. Collect the "WEST QR Ticket Admission Voucher".
2. Access the "WEST QR dedicated website" via the link provided on your "WEST QR Ticket Usage Certificate."
3. Enter a valid email address, create a custom password, and select your country/region to complete account creation.
4. After signing in to the "WEST QR Special Website", a pop-up window will appear asking if you want to link your ticket. Please select your preferred action.
※You can also enter the serial number on the "WEST QR Special Website" to link it.
5. Reserved seats for "HARUKA" can be selected on the "WEST QR Special Website" and booked from 30 days in advance up to 3 min before the train's departure.
Note: "HARUKA" reserved seats cannot be booked at station ticket machines or counters. Seats can only be selected from "WEST QR Ticket Dedicated Seats". If dedicated seats are fully booked, you may choose non-reserved seats or "WEST QR Dedicated Seats" on other trains.
[Steps for Same-Day Use]
1. Visit the "WEST QR dedicated website" and sign in with your registered account.
2. Select the tickets you wish to use from the ticket list.
3. On the ticket details page, tap the "Start Using" button to submit the ticket activation request.
4. The ticket details page will display a QR code. Align the QR code with the red QR code scanner on the automatic gate to pass through.