[Installing eSIM]
■ Method 1: Direct installation via Trip.com app
• Open the Trip.com app > Go to Account > All Orders > Select the order you want to install > Tap Install
• If installation fails, follow Method 2 below
■ Method 2: Install via QR Code or manual entry
Step 1: Obtain QR Code
• Find the QR Code in your Trip.com order attachment or confirmation email
• Save or print it, or store it on another device ( iOS 17.4+ allows saving QR images directly on your phone )
Step 2: Open network settings
• iOS: Settings > Cellular
• Android: SIM card management
Step 3: Connect to Wi-Fi and install
• Use a non-primary Wi-Fi network for registration
• iOS: Add Cellular Plan > Scan QR Code
• Android: Add SIM in SIM Management > Scan QR Code
Step 4: Manual installation (if QR code scan fails)
• Enter the SM-DP+ Address and Activation Code from your order confirmation
▲ If Steps 3 or 4 fail, your phone may be carrier-locked. Contact your carrier to unlock (non-Japan KDDI networks).

[Using eSIM]
After installation and arrival in Japan:
• Turn off your primary SIM
• Enable eSIM in network settings
• Turn on cellular data (iOS/Android)
• Enable data roaming
If internet doesn't work:
• Reset APN and restart your phone, ensuring data roaming is on
Recommendations:
• Install eSIM on the day of departure, then switch to eSIM upon arrival in Japan
• Avoid hotspot sharing to maintain network quality
▲ Internet speed may vary due to terrain, weather, building coverage, and user volume. Contact our tech support if reception is unstable.

[About APN]
■ For eSIMs covering multiple countries, manually switch APN when traveling if connectivity fails (usually automatic).
• iOS: Settings > Cellular > Cellular Data Network > Select eSIM > Mobile Data Network
• Android: Settings > Network & Internet > Mobile Network > Select eSIM > Access Point Names (APN) > Create/Edit APN
• APN: au.5g.au-net.ne.jp
• Restart your phone

[Billing & Validity]
■ All plans use natural day billing (GMT+9)
• Example: Activate a 4-day plan at 10:00 on Oct 1 > Day 1 ends at 23:59 Oct 1 > Plan expires at 23:59 Oct 4
• You can install the eSIM before departure; billing starts automatically upon arrival.

[Plan Options]
■ Plan 1: 5G Daily – 100GB High-Speed Unlimited
• Unlimited high-speed data: Enjoy full-speed internet, social media, video, and overseas apps every day with no throttling.
• Hotspot sharing: Hotspot data is included based on your selected plan duration. See plan details before purchase.
• Duration options: 3–30 days
※ Bonus: 30-day plan includes 1 extra day (total 31 days). Extra day starts automatically with plan usage.
■ Plan 2: 5G Daily – 100GB Unlimited at 10Mbps
• 10Mbps unlimited data: Enjoy unlimited data every day at a maximum speed of 10Mbps.
• Hotspot sharing: Hotspot data included based on your plan duration.
• Duration options: 3–10 days