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Reviews from Guests

4.0/5

tripadvisor

371

Reviews

from real guests

dawncH9451LG

5

/

5

Beautiful Hotel Lovely room with a beautiful balcony.Plenty of hot water. A Large Comfortable Bed with lots of big fluffy pillos. Great breakfast in a beautiful bright garden room. The bar was elegant,the bartender served excellent drinks. There is a very nice rooftop terrace adjacent to a nice little gym. The staff was terrific. They were so helpful and friendly. The staff was the best part. The hotel is in an excellent location close to parks and many restaurants. We will stay here again. Thank you for your hospitality. Love

wannabetraveler45

5

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5

This hotel was a true delight in every way. First, our plane was delayed, so we arrived after midnight, instead of our projected arrival of 3pm...quite a difference. I messaged the hotel and they were so gracious and expressed concern for me, not themselves. I know hotels, "man" their desks, 24-7, but I didn't expect the warm welcome we received. The hotel itself is a, "work of art." It is so beautifully appointed, yet has a comfortable, home-like feeling. Prior reviews were right, they assisted us with arrangements for several excursions. On our last day, we asked them to arrange for a cab that could drive us around to see the sites at a more micro-level. The driver was perfect and exactly met our needs. We were within walking distance of the hop-on-hop off and many restaurants. We also went to the local mall, which was fun...very different from our malls at home. Let me also comment about the hotel's daily breakfast...wow! The food was so fresh, and so well presented. We couldn't wait to get downstairs every morning and partake of all the delicious goodies. I'm sorry I did not get the attendants name. She was so warm and friendly...everyone was. I can't wait to return.

gigih837

5

/

5

Hotel Club Frances is one of the best boutique hotels I stayed at. It's meticulously maintained, decorated to reflect the character of the era it was built in, and it is located within walking distance to many city attractions. Customer Service provided by the Staff was at the highest level; all our requests (help with booking or canceling trips, extending a check-out on our last day by moving us to a room that was available, extra dining requests, billing questions after the trip) were answered professionally and promptly. The bathrooms were spacious, modern and had bidets. Rooms have wood floors, nice decor and were spacious as well. Ground floor restaurant, breakfast patio and bar are all clean and have a nice vibe. The hotel lobby takes you back to old glory days of architecture. We walked to Recoleta and many other attractions. Streets around the hotel were clean, safe and you can find dining options nearby and admire old architecture while you search for the tastiest beef dish you've ever had. But it's not just beef that is delicious in Buenos. It is everything... milk, baguettes, chocolate... bring an extra pair of pants, a size larger! Thank you, Hotel Club Frances. We will be back.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi