Palacio San Telmo Boutique

Excellent, impeccable, attention 10, wonderful location, beautiful, service, bathroom, everything, spectacular

Hotel located in a fairly central and quiet area. Breakfast very good although not plentiful. Clean rooms but bathroom a bit old.

I travel more than one hundred nights a year and have never seen anything like this. M Concept Hotel is marketed as a 4-star boutique hotel, yet it feels like a run-down boarding house. The neighborhood is unsafe, with trash everywhere and drug users on the sidewalks. Our room had cracks, leaks, and broken furniture; the bathroom door wouldn’t even open fully, dirt accumulated in the bathroom and on the walls—clear evidence of total neglect of hygiene (see the pictures!). The elevator kept getting stuck, which put our children at risk. We had to leave in a hurry and pay for another hotel. Anyone considering staying here should think twice: this is a true “tourist trap.”