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Reviews from Guests

3.0/5

tripadvisor

1,001

Reviews

from real guests

Global12003926723

4

/

5

We loved the hotel, the cleaning service was 10 points, the staff's attention was 10 points, and for winter, super important, the heating throughout the hotel was 10 points, mainly in the pool, gym, and jacuzzi. Excellent. The only thing I can note is that the breakfast is like that of any hotel, very basic. We will return

drica_lacerda

5

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5

Old hotel but quite cozy, the cleanliness leaves desire a little but I have seen that the standard of cleaning from Argentina that is different from our Brazilian, bed linen was very good, breakfast little variety but the extremely attentive staff, especially Luis, he is a wonderful employee. The strength of the hotel is the location. Room service also very good, friendly staff.

comerciala844

2

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5

⭐ Review – Sheraton Bariloche I'm staying at Sheraton Bariloche and consider the situation we're facing unacceptable. We've been more than 24 hours without water and no gas to drink. We are not talking about a superfluous item, but something basic and essential for any guest, especially in a hotel of this standard. The most disappointing is that, besides the lack of the product, we do not perceive an appropriate solution or concern compatible with the hotel level. It is extremely uncomfortable to pay for a high standard accommodation and have to deal with such a basic situation as not having drinking water available for consumption. Problems can happen, but what makes a good hotel different is how it solves problems and takes care of its guests. In this case, unfortunately, the impression is of dishonesty. I hope the Sheraton administration urgently reviews this situation and understands that providing water to guests should be an absolute priority. A experience far below the standard expected from a Sheraton.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi