Lake Forbes Motel

3.0 / 5

•

8 Junction Street

Reviews from Guests

3.0/5

126

Reviews

from real guests

Z2842WCtonys

Disgusting dirty hotel. Stay away. Outside my room was a large bucket of cigarette butts and two large trolleys of dirty laundry. When I asked the receptionist who could hardly speak a word of English, she told me they were the cleaners cigarette butts. There must have been six months worth. Then when I entered my room there were used milk containers on the bench. The two garbage bins were full of rubbish from the last guest. The shower had the last guests soap and face washer sitting in the soap dish. I was lucky to get clean sheets I suppose. They need to sack their cleaner if he or she thinks it's acceptable to leave a large bucket of butts right at the entrance to the rooms with all the dirty laundry. We checked in at 6 pm so they had been there for a long time.

mbraendler

'Dear guest, your booking has been cancelled'. This was an email from Lake Forbes Motel via Booking.com just days out from our expected arrival. I had made the booking for 4 adults back in April for the date of Fri July 18. I replied via the site saying , 'no we wish to keep the booking'. Another email arrived some days later and on the day of our booking I called the motel. I was simply told, 'there has been a double booking and we have cancelled your booking'. How did this happen? Did someone book before me way back in April? Highly unlikely. The person I spoke to wasn't apologetic at all. No assistance was offered in finding suitable accommodation as a replacement. Instead we were left with a couple of hours left before dark to scramble and find somewhere in another town. I would have expected a phone call from them to inform me of the situation, not an impersonal email. Might I suggest you look up the words 'hospitality' and 'customer service'. I have traveled the world and Australia for over 40 years and this was the worst examples of that.

H647ZJjaneb

Don't expect a welcome smile! Unusual business practices. I booked this 8 months in advance for the Elvis Festival and was asked for a 50% deposit, which I thought was unusual, but paid by card. More unusual was that on arrival 8 months later the incredibly rude receptionist demanded that I provide proof I had paid because they had 'lost the receipt'. All very stressful and upsetting. I was never asked for ID. Despite my repeated requests I never received a proper receipt for either of my payments, which is problematic if you need them for tax. The internet didn't work. The bathroom was dirty with mould on the shower curtain. Outside the room was a large plant pot full of cigarette ends. There is a lake view if you cross the road and walk a bit, but not from the room. I could not recommend this motel, and will not return.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Room Service

Non-smoking Rooms

Laundry

Fax/Photocopying

Outdoor Pool

Fishing

BBQ grill

Smoke-free property

Garden

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Room Service

Non-smoking Rooms

Laundry

Fax/Photocopying

Outdoor Pool

Fishing

BBQ grill

Smoke-free property

Garden

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9 Available Room Types

Family Room

36 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Cable Channels

Carpeted

View

Electric Kettle

Toaster

Electric Blankets

Towels

Sleep comfort items

Non-smoking

Free Wifi

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Standard Twin Room

20 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Cable Channels

Carpeted

View

Electric Kettle

Toaster

Electric Blankets

Towels

Sleep comfort items

Non-smoking

Free Wifi

Microwave

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Queen Room with Lake View

26 Square Meter

Shower

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Cable Channels

Carpeted

Sofa

Electric Kettle

Toaster

Lake view

Electric Blankets

River view

Outdoor Furniture

Queen/Twin Share Room

26 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Cable Channels

Carpeted

View

Electric Kettle

Toaster

Electric Blankets

Family Room with Balcony

60 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Cable Channels

Carpeted

Sofa

Electric Kettle

Toaster

Lake view

Electric Blankets

River view

Facilities Details

Pool and Spa

Outdoor Pool

Parking and Transportation

Free Parking

Food & Drink

Room Service

Activities

Fishing

Entertainment and Family Services

Smoke-free property

Business Facilities

Fax/Photocopying

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

BBQ grill

Garden