Big Backpackers Hostel

A colleague recommended this hostel for our trip to Sydney. I booked for three nights after viewing their webpage and the beautiful (deceiving) photos, however, upon arrival, and seeing the state of the kitchen and the room, as well as the awful smells walking up the several flights of steps due to the elevator being out of order, we wanted to leave immediately. Unfortunately, after phoning, all other hostels and hotels were fully booked due to the long weekend and we had no other choice but to stay here. The room : We booked a 4-bed ensuite room Negative: pube hairs on mattress covers (both top bunker beds) ; bunker bed made so much noise just turning around in bed that it woke others in the room ; linen and cushions had questionable stains on them; lockers are without locks - had to bring own pad lock (nowhere mentioned prior to arrival); shower and bathroom area has a significant amount of mould; elevator did not work the whole long weekend - had to climb so many steps up and down with baggage and the whole weekend. Positive: aircon works, good water pressure Kitchen area : Negative : though fully equipped, it is a very unhygienic area to do anything; spot clean takes place every morning, but I would throw away anything that touches a surface in this area. Positive : fully equipped and very hot water to use. Service : Helpful and rather accommodating receptionist; each guest got a key to the hostel. Location: Great Noteworthy details: A place not for the "clean-of-hearts". The hostel needs a serious upgrade, a deep clean and perhaps new management who pride themselves in the appearance of their accommodation. The photos are deceiving and it was really disappointing.

I wouldn’t recommend this hostel for solo travellers, as more people are there to work and it isn’t very social. The rooms are relatively clean, however, as people practically live there, they had a lot of stuff everywhere and there was not much room for my own things. The showers were also a decent standard of cleanliness. It was in a decent location: very close to the Central Station and around a 30-40 minute walk to the Circular Quay and Opera House.

The pillows perfect service perfect clean linen nice rooms amazing staff amazing hostel mates quiet clean well managed kitchen toilets cleaned regularly no noise from events well behaved no breaches perfect location spacious comfy beds comfy couches hot showers