ibis budget Sydney Olympic Park

3.0 / 5

•

8 Edwin Flack Avenue, Sydney Olympic Park, New South Wales, Australia 2127

Reviews from Guests

3.0/5

1,024

Reviews

from real guests

rodf489

After paying for my accommodation in full prior to my arrival, I checked in to the Ibis Budget Hotel at Sydney Olympic Park and was advised by the receptionist that my credit card details were required for any incidentals. This was untrue as the room was basic and had no additional facilities that required further payment, but I agreed to the request. I was then charged the accommodation price again for a room that was already paid for. The following morning, I questioned the decision with the receptionist and was advised this had been a mistake and there would be a refund which would take up to five days. This is fraudulent activity on behalf of the Ibis Budget Hotel as I am now out of pocket for the additional charge for an error that should never have happened and wasn't my fault. The duplicate charge was completed in ten seconds, but the reversal is still to be credited, and I am happy to outline full details to the relevant legal authorities. The room featured a noisy refrigerator, and this provided a poor night's sleep. If you would like the opportunity to be charged twice for accommodation and have a noisy room that featured a restless sleep, I would thoroughly recommend the Ibis Budget at Sydney Olympic Park.

roannem249

My experience was horrible the place was so dirty there were holes in the walls and breakfast was included which was toast only toast parking was $40 which I find really expensive and the service was horrid the whole experience was really bad really old place with really old unkept dirty rooms

susannae665

Staff were not helpful, rude at times, condescending, uncaring and showed no compassion or empathy,

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Restaurant

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Express Check-in/Check-out

Soundproof Rooms

Tour Desk

Fax/Photocopying

Snack Bar

Vending Machine (drinks)

Vending Machine (snacks)

Hair/Beauty Salon

Air conditioning in public area

Safe dining setup

Filipino Spoken

Temperature check for guests and staff

Daily disinfection in common areas

Invoice provided

Chinese [Mandarin]

Professional-grade sanitizing services

Daily Housekeeping

Smoke-free property

Latvian Spoken

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Vending machine

Body thermometer

Doctor/nurse on call

Korean Spoken

Spanish Spoken

Physical distancing of at least 1 meter

Car park [on-site]

Nightclub/DJ

Free face masks

English Spoken

Cashless payment service

Hungarian Spoken

Daily disinfection in all rooms

Portuguese Spoken

Guest rooms seal after sanitization

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Game Room

Indonesian Spoken

Anti-viral cleaning products

Room sanitization opt-out available

Hindi Spoken

German Spoken

Car park [charges apply]

Service animals are welcome

Library

Car park [nearby]

Elevator

First aid kit

Security [24-hour]

Heating in public area

Contactless check-in/out

Shared stationery removed

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Restaurant

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Express Check-in/Check-out

Soundproof Rooms

Tour Desk

Fax/Photocopying

Snack Bar

Vending Machine (drinks)

Vending Machine (snacks)

Hair/Beauty Salon

Air conditioning in public area

10 Available Room Types

Standard Room, 1 Queen Bed

Non-smoking

Adjustable height hand-held shower wand

Sleep comfort items

Bar

Soundproof

Accessible toilet

Laptop workspace

Daily housekeeping

Free Wifi

Towels

Desk

Hair dryer

Free Toiletries

Cleaning Products

Roll-in shower

Lowered view port in door

Interconnecting Room(s) Available

Deadbolt on door

Shower

Lever handle on door

Clothes Rack

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Room, Multiple Beds

Towels

Hair dryer

Free Toiletries

Cleaning Products

Sleep comfort items

Non-smoking

Interconnecting Room(s) Available

Shower

Soundproof

Laptop workspace

Private bathroom

Daily housekeeping

Air Conditioning

Free Wifi

Desk

Standard Queen Room

13 Square Meter

Shower

Air Conditioning

Desk

Toilet

Private bathroom

Heating

Carpeted

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Standard Twin Room

13 Square Meter

Shower

Air Conditioning

Desk

Toilet

Private bathroom

Heating

Carpeted

Towels

Upper floors accessible by elevator

Standard Room, Multiple Beds

Towels

Hair dryer

Free Toiletries

Cleaning Products

Sleep comfort items

Non-smoking

Interconnecting Room(s) Available

Shower

Soundproof

Laptop workspace

Private bathroom

Daily housekeeping

Air Conditioning

Free Wifi

Desk

Facilities Details

Food & Drink

Restaurant

Snack Bar

Vending Machine (drinks)

Vending Machine (snacks)

Vending machine

Breakfast service

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Express Check-in/Check-out

Tour Desk

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Nightclub/DJ

Family/child friendly

Heating in public area

Contactless check-in/out

Business Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Safe dining setup

Temperature check for guests and staff

Daily disinfection in common areas

Professional-grade sanitizing services

Daily Housekeeping

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Body thermometer

Doctor/nurse on call

Physical distancing of at least 1 meter

Free face masks

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

First aid kit

Shared stationery removed

Languages Spoken

Filipino Spoken

Chinese [Mandarin]

Latvian Spoken

Icelandic Spoken

Korean Spoken

Spanish Spoken

English Spoken

Hungarian Spoken

Portuguese Spoken

Indonesian Spoken

Hindi Spoken

German Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Heating

Air Conditioning

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Car park [on-site]

Check-in [24-hour]

Car park [charges apply]

Service animals are welcome

Car park [nearby]

Elevator

Security [24-hour]