Pullman Sydney Hyde Park

3.0 / 5

•

36 College Street, Sydney, New South Wales, Australia 2010

Reviews from Guests

3.0/5

2,980

Reviews

from real guests

laughingnun

Perfect location -overlooking Hyde park and 5 minutes walk from George street( which is the main street and where you can catch trams easily ( tap on/ off with your credit card is the easiest way to pay).Reception is gorgeous and staff are helpful - check-in /out were very quick. Higher rooms are quieter & have the better views. The outdoor pool and small spa are on the roof next to the gym- there is also a sauna & a shower ( open until' 11pm). Rooms are well equipped - inc iron, hairdryer, small fridge, small selection of tea/ coffee etc and are very comfortable - many are quite old but the hotel have started to refurbish- and most importantly modernise adding walk in showers. I took off a star as had a need, due to injury/ disability ,for a walk in shower and found that there are extra charges - didn't think that paying extra was fair- is this the same in other hotels for people who are unable to get in a bath? After discussion the extra fee was waived- of course if I'd known there was a shower by the pool I could use it would have been fine. There are a few design issues in the ´accessible ' room as the shower runs off in front of the toilet which is a slip issue if you go to the toilet later & a 'night light' in the bathroom would be really useful. Next to the hotel is a small convenience store and just around the corner there are restaurants and nightlife in the next street so you don't have to go far if you don't want to to. I had looked at other nearby Accor hotels before booking and I had a look around in a couple whilst I was there- The Pullman is by far superior to the others and overall I'm glad I booked it.

779suhaybm

0 stars if I could. Reserved a NYE stay in January for $500 and now, more than 6 months later, the hotel is asking for an additional $700 ($1200 in total) to "retain" my reservation. By this point, I have already booked non-refundable flights for this stay. My emails have not been responded to and, when I called, the hotel was not willing to provide contact details for anyone in management. Changing the price of a confirmed booking completely defeats the purpose of booking early. This has seriously damaged my trust of not only this hotel but the Accor brand in general.

viviennas2016

Stayed here July 9–12, 2026. The room was not properly dusted—found a lot of dust on the coffee machine, lamp, and furniture ledges. Housekeeping quality definitely needs to be upgraded for a 5-star hotel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Room Service

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Valet Parking

Currency Exchange

Soundproof Rooms

Fax/Photocopying

Outdoor Pool

Concierge Service

Air conditioning in public area

Safe dining setup

Pool with view

Hypoallergenic room available

Hebrew Spoken

Professional-grade sanitizing services

Slovak Spoken

Daily Housekeeping

Dutch Spoken

Korean Spoken

Alternative meal arrangement

Nightclub/DJ

Croatian Spoken

Portuguese Spoken

Wi-Fi in public areas

Game Room

Indonesian Spoken

Thai Spoken

German Spoken

Car park [charges apply]

Service animals are welcome

Restaurant

Russian Spoken

Daily disinfection in common areas

Special Diet Meals (upon request)

Latvian Spoken

Room service [24-hour]

French Spoken

Car park [on-site]

Free face masks

Entertainment Staff

Staff trained in safety protocol

Room sanitization opt-out available

Swimming pool [outdoor]

Malay Spoken

Finnish Spoken

First aid kit

Shared stationery removed

Hair/Beauty Salon

Swimming pool

Temperature check for guests and staff

Chinese [Mandarin]

Hand sanitizer

Protective screens in common areas

Shared Lounge/TV Area

Doctor/nurse on call

Physical distancing of at least 1 meter

Spanish Spoken

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Wired Internet

Anti-viral cleaning products

Italian Spoken

English Spoken

Library

Elevator

Security [24-hour]

Heating in public area

Sterilizing equipment

Invoice provided

Tours

Norwegian Spoken

Smoke-free property

Hot water linen and laundry washing

Cashless payment service

Computer station

Guest rooms seal after sanitization

Face coverings on staff

Contactless check-in/out

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Room Service

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Valet Parking

Currency Exchange

Soundproof Rooms

10 Available Room Types

Classic Room, 2 Double Beds

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Laptop workspace

Bar

Refrigerator

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Room service [24-hour]

Daily newspaper

Deluxe Room, 1 King Bed, Park View

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Laptop workspace

Bar

Refrigerator

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Desk

Free Toiletries

Cleaning Products

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Daily newspaper

Superior Room, 1 King Bed

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Laptop workspace

Bar

Refrigerator

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Desk

Free Toiletries

Cleaning Products

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Daily newspaper

Superior Room, 2 Double Beds, Park View (Hyde Park View)

Superior Room, 2 Double Beds, Park View (Hyde Park View)

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Laptop workspace

Bar

Refrigerator

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Room service [24-hour]

Daily newspaper

Classic Room, 1 King Bed

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Laptop workspace

Bar

Refrigerator

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Desk

Free Toiletries

Cleaning Products

Lowered view port in door

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Daily newspaper

Facilities Details

Pool and Spa

Sauna

Outdoor Pool

Fitness Center

Parking and Transportation

Valet Parking

Food & Drink

Room Service

Bar

Breakfast in the Room

Alternative meal arrangement

Restaurant

Special Diet Meals (upon request)

Room service [24-hour]

Breakfast service

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Currency Exchange

Concierge Service

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Entertainment Staff

Kids club

Heating in public area

Invoice provided

Smoke-free property

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Shared Lounge/TV Area

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Safe dining setup

Professional-grade sanitizing services

Daily Housekeeping

Daily disinfection in common areas

Free face masks

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Sterilizing equipment

Hot water linen and laundry washing

Cashless payment service

Guest rooms seal after sanitization

Face coverings on staff

Languages Spoken

Hebrew Spoken

Slovak Spoken

Dutch Spoken

Korean Spoken

Croatian Spoken

Portuguese Spoken

Indonesian Spoken

Thai Spoken

German Spoken

Russian Spoken

Latvian Spoken

French Spoken

Malay Spoken

Finnish Spoken

Chinese [Mandarin]

Spanish Spoken

Hungarian Spoken

Italian Spoken

English Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Wired Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Soundproof Rooms

Heating

Air Conditioning

Designated Smoking Area

Pool with view

Hypoallergenic room available

Car park [charges apply]

Service animals are welcome

Car park [on-site]

Swimming pool [outdoor]

Check-in [24-hour]

Swimming pool

Elevator

Security [24-hour]

Tours

Computer station