Kellys Beach Resort

4.0 / 5

•

6 Trevors Rd, Bargara QLD 4670, Australia

Reviews from Guests

4.0/5

356

Reviews

from real guests

beverleyr826

Though villa was clean it didn't really feel safe as a solo traveller Majority of villas around me were empty & with left being empty & a lot of bush around I'm afraid I just felt unsettled I didn't feel comfortable going outside at night - not even to car behind villa or walking back one night from restaurant on site (even though I walked via road it was isolated) My daughter & family were in a villa on other side of complex Reason I booked there was because they'd booked (& arrived day earlier)

NickPQLD

This place has gone down hill unfortunately. The waiter and bar staff left in a car for about 20 minutes, leaving the poor cook to serve the bar and take orders. There was only one cook in the kitchen. Most meals were average but the paperdelle seafood was under cooked and the sauce lacked flavour, 1/5 for this dish, it tasted like supermarket seafood marinara mixed cooked poorly. The wait staff didn’t say the process has changed and table service is no longer conducted. The waiter and bar staff member were on their phones and chatting more than interacting with customers. The no table service would have been handy to know. Try Sandhills, Lakes Tavern, or Bargara Beach Hotel instead.

kaiylahh

We recently stayed at Kelly’s Beach Resort with a large family group across multiple villas, and unfortunately, our experience was extremely disappointing. In one of the villas, we discovered an unclean toilet with visible faecal stains, which was appalling. To make matters worse, water from the shower was backing up through the kitchen drain—a serious health and plumbing issue that made the villa feel unsanitary and unsafe. Another unit had its own share of problems: the microwave was filthy, gecko droppings were found on the beds, and there was a used, wet towel left in the bathroom upon our arrival. These are not minor oversights but basic cleanliness standards that were clearly ignored. We we were leaving our stay we attempted to raise these concerns with the receptionist named Kylie. Kylie showed zero empathy, did not take any responsibility, and seemed completely uninterested in resolving the problems. Her attitude was unprofessional and made an already disappointing situation even worse, she showed no concern whatsoever and offered no apology, compensation, or even basic courtesy. We expected far better for the price and reputation. This experience left us extremely dissatisfied, and we would not recommend Kelly’s Beach Resort to anyone expecting clean accommodation or even the most basic level of customer service.

Facilities Details

Pool

Free Parking

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Tennis Court

Non-smoking Rooms

Fishing

Babysitting/Child Services

Laundry

Dry Cleaning

Ironing Service

Massage

Library

Canoeing

BBQ Facilities

Packed Lunches

Cycling

Tour Desk

Fax/Photocopying

Diving

Ticket Service

Outdoor Pool

Snack Bar

Daily Housekeeping

Shops (on site)

Swimming pool

Bicycle Rental

Golf course [on-site]

Horseback Riding

BBQ grill

Private Beach Area

Kids facilities

Garden

Proposal spot

Tours

Children's books and toys

Baggage Storage

Convenience Store (on site)

Pool Table

Business Center

24-Hour Front Desk

Snorkeling

Desk/workspace

Terrace

Computer station

ATM on site

Pool

Free Parking

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Tennis Court

Non-smoking Rooms

Fishing

Babysitting/Child Services

Laundry

Dry Cleaning

Ironing Service

Massage

Library

Canoeing

BBQ Facilities

Packed Lunches

Cycling

Tour Desk

Fax/Photocopying

9 Available Room Types

Standard Family Eco Villa

62 Square Meter

Tea/Coffee Maker

Shower

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Desk

Ironing Facilities

DVD/CD player

Fan

Toilet

Microwave

Patio

Private bathroom

Heating

Kitchen

Cable Channels

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Stovetop

Toaster

Garden view

Cleaning Products

Blu-ray Player

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Clothes Rack

Premium Family Eco Villa

62 Square Meter

Tea/Coffee Maker

Shower

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Desk

Ironing Facilities

DVD/CD player

Fan

Toilet

Microwave

Patio

Private bathroom

Heating

Kitchen

Cable Channels

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Stovetop

Toaster

Garden view

Cleaning Products

Blu-ray Player

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Clothes Rack

Premium Two Bedroom Eco Villa

55 Square Meter

Tea/Coffee Maker

Shower

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Ironing Facilities

DVD/CD player

Fan

Toilet

Microwave

Patio

Private bathroom

Heating

Kitchen

Cable Channels

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Stovetop

Toaster

Garden view

Cleaning Products

Blu-ray Player

Towels

Outdoor Furniture

Outdoor Dining Area

Clothes Rack

Standard Two Bedroom Eco Villa

55 Square Meter

Tea/Coffee Maker

Shower

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Ironing Facilities

DVD/CD player

Fan

Toilet

Microwave

Patio

Private bathroom

Heating

Kitchen

Cable Channels

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Stovetop

Toaster

Garden view

Cleaning Products

Blu-ray Player

Towels

Outdoor Furniture

Outdoor Dining Area

Clothes Rack

Large Eco Villa

Heating

Non-smoking

Electric Kettle

Air Conditioning

Dining Area

Refrigerator

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Balcony/Terrace

Towels

Sleep comfort items

Stovetop

Separate shower/bathtub

Hair dryer

Iron

Kitchen

Sitting Area

Microwave

Facilities Details

Pool and Spa

Sauna

Massage

Outdoor Pool

Private Beach Area

Parking and Transportation

Free Parking

Bicycle Rental

Airport Shuttle (surcharge)

Food & Drink

Restaurant

Bar

BBQ Facilities

Packed Lunches

Snack Bar

Front Desk Services

Tour Desk

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Activities

Tennis Court

Fishing

Canoeing

Cycling

Diving

Horseback Riding

Pool Table

Snorkeling

Entertainment and Family Services

Babysitting/Child Services

Kids facilities

Children's books and toys

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Shops (on site)

Convenience Store (on site)

Common Areas

Library

Terrace

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Swimming pool

Golf course [on-site]

BBQ grill

Garden

Proposal spot

Tours

Pool

Desk/workspace

Computer station