Jephson Hotel

4.0 / 5

•

63 Jephson Street Cnr Sherwood Rd

Reviews from Guests

4.0/5

241

Reviews

from real guests

shelbyn01

Great location, friendly staff and easy parking. The room was neat, clean and had all the ammenities you need.

Q2114HYdanm

Been staying here for ages and whilst the rooms are of great quality the service as of late is not welcoming and staff (particularly Sam) seems disinterested in providing a level of service that repeat customers / guests come to expect. Today’s experience alone was enough to undo all the positive experiences over the years and most certainly didn’t feel welcome let alone valued. Sad when good service changes and it’s no longer got that home away from home feel. I would suggest this staff member be removed from frontline service. Would be a shame to see the property change due to one select staff member. She was aware of the issues we faced with a particular apartment but refused to even attempt to help. Likes Good location Comfortable beds Reasonably clean Great location Dislikes Apartments have bar fridges so won’t keep food items at food safe temperatures so be aware. Aircon in large apartments doesn’t work well in the apartments and this was raised last time and still hasn’t been fixed No dustpan or broom so makes being self sufficient impossible Rear apartments have no privacy with other unit balconies looking straight in Edit ** the properties review that’s states that I apparently abused a staff member, this is false and simply here to distract from the real issue that is their poor service and their desire to not at all look after regular / return guests. I had my wife and two young children with me at the time I apparently abused the staff member so can assure you this did not happen. Also amazed I’m yet to be contacted personally by site management as this would be standard practice to try and resolve any issues to ensure guests retention. DISAPPOINTING & Poor Management

GoPlaces46523558055

Clean, spacious, quiet, free parking and the best Japanese restaurant in Brisbane is on ground level. Beautiful Toowong!

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Fax/Photocopying

Daily Housekeeping

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Fax/Photocopying

Daily Housekeeping

Discounts recommended for you

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6 Available Room Types

Three-Bedroom Penthouse

101 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Kitchen

Cable Channels

Carpeted

Laptop Safe

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Towels

Dining Table

Outdoor Furniture

Upper floors accessible by elevator

Two-Bedroom Apartment

60 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Kitchen

Cable Channels

Carpeted

Laptop Safe

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Towels

Dining Table

Outdoor Furniture

Upper floors accessible by elevator

One-Bedroom Apartment

50 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Kitchen

Cable Channels

Carpeted

Laptop Safe

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Towels

Dining Table

Outdoor Furniture

Upper floors accessible by elevator

Double Room - Disability Access

28 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Cable Channels

Carpeted

Laptop Safe

View

Electric Kettle

Towels

Outdoor Furniture

Upper floors accessible by elevator

Entire unit wheelchair accessible

Deluxe Room

27 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Cable Channels

Carpeted

View

Electric Kettle

Towels

Outdoor Furniture

Upper floors accessible by elevator

Facilities Details

Parking and Transportation

Free Parking

Food & Drink

Restaurant

Bar

Breakfast in the Room

Front Desk Services

Express Check-in/Check-out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Terrace

Cleaning Services

Laundry

Dry Cleaning

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area