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Reviews from Guests

3.0/5

tripadvisor

1,023

Reviews

from real guests

colleen2026

5

/

5

was a good stay, even though Brisbane had rain. Oaks was really handy to the City 2 plus books, a short walk to the Botanical Gardens, City Cat, Southbank. we Caught a free bus from Ann Street to Suncorp Stadium for the Edinburgh Tattoo. got a free ride with a friend to Brisbane and a 50cent train ride home.

RepublicOfMeTravel

5

/

5

Welcome to republic of me travel, and our review of Oaks River City Suites, a 41 storey serviced apartment hotel on the corner of Albert & Mary street in Brisbane. You can see the full review on our channel. We stayed in room 3402, a 1 bedroom apartment on the 34th floor with city views. This particular room has the option of adding a connecting room if you need more space. We took a look at the bathroom right away, as its right next to the entrance. The bathroom features a double size shower, single vanity unit and cabinets behind the mirror, as well as housing a Manhattan laundry with full size washer, dryer and sink, which definitely made our stay easier. One thing we keep finding about rooms in newer buildings in Queensland generally, is really low toilets. This is great if your looking to exercise your quads each time you visit, but people with knee issues may struggle. The bathroom was definitely super clean and very well maintained, there was no mould or broken fittings that we could see. We've read a lot of reviews about the cleanliness of this hotel's rooms, but we do not agree. It was spotless throughout on our visit. Kudos to housekeeping. The hotel's toiletries are provided in bulk format, both in the shower and basin. The shower pressure is exceptional, super strong, and super hot, which we loved. That said, when used at full power there was some overflow from the screen into the main bathroom floor. We found this was probably due to a small drain hole in the shower itself, along with a very flat floor surface, the drainage struggled to keep up. As a result, we used a lot of towels on the floor to make it safe for us, and perhaps suggest a restricted flow head be installed to remedy this. Ok, let's look at the rest of the room. The large floor to ceiling windows let in plenty of natural light, notwithstanding some views have been blocked by more recently built neighbours. The kitchen was a pleasant surprise to us for a 1 bedroom apartment. It was a full size kitchen with large benchtop, 1 & 1/2 sink, 4 burner gas cooktop, microwave, and full size oven, fridge and dishwasher, and everything again was spotlessly clean inside & out. The kettle was also clean, and complimentary tea, coffee & milk were provided, being well known brands in each case. We enjoyed some robust flavours each morning. Another feature that we absolutely loved and don't find in most places, was the offer to add a grocery hamper to the booking and have it ready in the room upon arrival. On the Oaks website it explains how to add these hampers to your booking, however, we booked via another hotel booking site. The process was still super simple, we just emailed the hotel and requested a breakfast hamper be added to our room, and they were happy to oblige. We have to say, this is a brilliant offering by Oaks Hotels, it really makes things so convenient, especially given we had arrived at 11pm on Christmas night....nothing was open. Having stayed for a week, the breakfast hamper lasted the whole time, for the two of us. Overall, we were super impressed at this offering, and it was good value considering it had been delivered in room. The breakfast hamper was $35 at the time of our stay, and it included a Kelloggs variety pack of 8 cereals, 1 litre of milk, 250 grams of butter, 6 pack of crumpets, 3 croissants, 2 litre breakfast juice, and a 480 gram jar of strawberry jam. The whole package made our stay so much easier. Another thing we were impressed by was the use of Bosch appliances in the kitchen. The brand names continued with the air conditioning, being a Mitsubishi unit, this is well regarded as premium, and indeed it kept the whole apartment cool during our stay, while being quiet. We found the apartment to be precisely furnished for its size, including just the right size dining table, work desk, coffee table and lounge. The apartment had 2 tv's, each with the latest UI and free movies and shows. The tv in the living room was nice & large, and lets face it, there's no excuse for small tv's in hotel rooms anymore. We really enjoyed watching the original Italian Job for the first time during our stay. We think the movie hamper on offer is a great addition to the scale of free entertainment on available in room. Another feature we liked was that all windows were openable, which allowed a lot of fresh air to flow through the apartment. When closed, these also did a great job of keeping most of the noise out. And yes, the neighbours are close, but there was never an issue with that, noise or otherwise. Ok, let's take a look at the bedroom. This room had the option of a single king bed, or being split into two singles. We opted for the latter, and found the room well appointed for two people, it was both clean, and spacious enough. The room was quiet even though it had direct access to the balcony, and while the mattresses were on the soft side, we enjoyed deep sleep every night. For entertainment on the lazy side, another tv was provided in the bedroom, which had all the same offerings as the main tv in the living room. There was also a high quality, adjustable ceiling fan to circulate air, which we found was very good at night. As you can see so far, this really is quite a cosy and very well appointed apartment. We lacked nothing during our stay. The piece de resistance of the apartment is the oversize balcony. There was a decent 4 seat dining table provided, but one could imagine, this balcony has the potential to fit more furnishings. We would have really liked an outdoor sofa set aswell, which is much easier to kick back and relax with a few drinks, instead of sitting upright at the dining table. The balcony has direct access to the bedroom, for those that may have enjoyed too many drinks. You can crawl straight into bed. While one side of the apartment has blocked views from the newly constructed neighbours, Brisbane has become a city of skyscrapers, so this is virtually impossible to avoid at some point. The balcony still enjoys a fantastic city outlook from the 34th floor, which really comes alive at night, more than any other time. 34 floors up is really very very high, but when your surroundings are also just as tall, you can lose perspective of these dizzying heights....until you look down, that is. The location of Oaks River City Suites was just fantastic. We were central to everything, and a short walk to the places we enjoyed most, like the botanic gardens, and riverside walking trails. Queen street mall was a casual 10 minute walk, including waiting for crossings. Beneath the building was a BWS store, a convenience store, and a kebab shop. And while there was plenty of construction going on down there, it didn't stop us enjoying some great restaurants all within 2 minutes walk, such as Wu Kong Chinese on charlotte street, Doughcraft on Mary street, Naldham House also on Mary street, and Howard Smith Wharves was only a 5 minute taxi ride away. Also within 2 minutes walk is Nando's on charlotte street, and a boutique chocolatiere - Chocolate Moments, on albert street. So many offerings, we haven't weighed our selves yet...and maybe we won't, ok? When it came to the service offered by staff, well we can't speak highly enough of these people. We found them to be kind, and accommodating in each case, and they provided absolutely everything we asked for. For example, we had multiple deliveries of Woolworths groceries, and they had no complaints to receive them on our behalf, and either place them in our room, or have them waiting at reception for us. Try asking a 5 star hotel's reception if they will receive your Woollies order? They gave us a few extra hotel pens, which just quietly, are excellent. They double as a stylus for your electronic devices, and let me tell you, they're more accurate than many of these expensive little things on offer at your usual retailers. After we had checked out and were at the airport, the staff called us to inform we had left behind our personal medicines in the fridge. The offered to hold the items until we sent a prepaid return envelope for them to send back to us. Overall, the whole experience offered by staff was just excellent, really really excellent, and we got the sense they enjoyed working at this hotel, as we did staying there, and we hope you do too. Thank you for reading our review of Oaks River City Suites in Brisbane. We will surely be staying at this hotel again in the future. What a great experience overall.

E5040RCcharlie

3

/

5

Cracked sink out dated furniture and appliances. Very noisy on the 28th floor, but good staff. TV service not suitable for internet and internet only available to 3 items. Generally a property that needs upgrades in all areas. Lift is new and very smart.

Facilities Details

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Heating

Designated Smoking Area

Dry Cleaning

Swimming pool

Air conditioning in public area

Hair/Beauty Salon

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Invoice provided

Non-smoking Rooms

Tours

Norwegian Spoken

Professional-grade sanitizing services

Special Diet Meals (upon request)

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

24-Hour Front Desk

Room Service

Physical distancing of at least 1 meter

Laundry

Car park [on-site]

Terrace

Nightclub/DJ

Free face masks

English Spoken

Cashless payment service

Entertainment Staff

Hungarian Spoken

Daily disinfection in all rooms

BBQ Facilities

Guest rooms seal after sanitization

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Tamil

Sanitized kitchen and tableware items

Contactless check-in/out

Thai Spoken

Anti-viral cleaning products

Room sanitization opt-out available

Game Room

Ironing Service

Daily Housekeeping

Swimming pool [outdoor]

Hindi Spoken

Car park [charges apply]

Finnish Spoken

Elevator

First aid kit

Restaurant

Garden

Shared stationery removed

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10 Available Room Types

Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)
Apartment, 2 Bedrooms (No Housekeeping)

Apartment, 2 Bedrooms (No Housekeeping)

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Wardrobe/Closet

Wardrobe/Closet

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Sitting Area

Sitting Area

Microwave

Microwave

Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)
Apartment, 2 Bedrooms, River View (No Housekeeping)

Apartment, 2 Bedrooms, River View (No Housekeeping)

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Wardrobe/Closet

Wardrobe/Closet

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Sitting Area

Sitting Area

Microwave

Microwave

Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)
Apartment, 1 Bedroom (No Housekeeping)

Apartment, 1 Bedroom (No Housekeeping)

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Wardrobe/Closet

Wardrobe/Closet

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Sitting Area

Sitting Area

Microwave

Microwave

APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS
APARTMENT TWO BEDROOMS

APARTMENT TWO BEDROOMS

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78 Square Meter

Apartment, 2 Bedrooms, River View
Apartment, 2 Bedrooms, River View
Apartment, 2 Bedrooms, River View
Apartment, 2 Bedrooms, River View
Apartment, 2 Bedrooms, River View
Apartment, 2 Bedrooms, River View
Apartment, 2 Bedrooms, River View

Apartment, 2 Bedrooms, River View

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Daily housekeeping

Daily housekeeping

Dining Area

Dining Area

Wardrobe/Closet

Wardrobe/Closet

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Sitting Area

Sitting Area

Microwave

Microwave

Facilities Details

Pool and Spa

Sauna

Spa

Fitness Center

Hot Tub

Food & Drink

Special Diet Meals (upon request)

Room Service

BBQ Facilities

Breakfast service

Restaurant

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Nightclub/DJ

Entertainment Staff

Contactless check-in/out

Family/child friendly

Shops

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Shared Kitchen

Cleaning Services

Dry Cleaning

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Professional-grade sanitizing services

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Laundry

Free face masks

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

Ironing Service

Daily Housekeeping

First aid kit

Shared stationery removed

Languages Spoken

Norwegian Spoken

English Spoken

Hungarian Spoken

Tamil

Thai Spoken

Hindi Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Non-smoking Rooms

Tours

Designated Smoking Area

Heating

Car park [on-site]

Swimming pool [outdoor]

Car park [charges apply]

Family Rooms

Elevator

Garden