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Reviews from Guests

2.0/5

tripadvisor

84

Reviews

from real guests

garvaldm2021

4

/

5

Great except for resident body corporate nazi who watches everything you do from his first floor balcony while he smokes. He has no life and is the resident snitch

87jakev

1

/

5

Staying on the Gold Coast over Christmas 2024 we found ourselves at paradise towers well I can tell you if your looking to stay It’s only meters from the perfect beach yet the room is miles from perfect. This place is falling apart they clean your room before you arrive. The unit we got was cleaned on 24th dec it had no ceiling fans or fans at all and no air conditioning the main couch was covered with a blanket that was hiding all the mould growing over the main cover and the other couch was covering the mouldy window to the balcony views of the ocean. we found dirty socks from the previous guest under the couch with loads of dust webs cockroaches some died ones, also found broken finger nails and dirty ear buds in the second bedroom under the already freshly made clean bed sheets. It comes with a full kitchen not that you’d use any of the appliances grease hand makes over every cupboard door pots and pans where black and burnt on the bottoms the extractor over the stove was so full of grease the fan struggled to work the oven is coated in aluminium foil to hind the dirty burnt oven trays. We where told to keep the unit clean and there will be an inspection of it before we leave so to clean the unit they have provided a vacuum cleaner, well you guessed right the vacuum was Chockers full of rubbish the filler was clogged with dust and the last person empty some of the vacuum cleaner in the cupboard where it’s kept maybe because there is no garbage bin to be found anywhere in the two bedroom unit. Only a letter on the table that thanks us for staying here and that if we’d like a cleaning service with vacuuming and new bedding it’s only $50 extra. Honestly I see you don’t get value for money here at Aloha apartments or Paradise towers because they are all under the same management.. My advice don’t ever stay here.

amiyahz2024

1

/

5

ABSOLUTELY DISGUSTING, UNSAFE ROOMS!!!!! During my stay the toilet became clogged and after talking to the manager apparently it’s a REGULAR OCCURRENCE that he is not concerned about even after SEWER WATER OVERFLOWED OUT OF THE SHOWER AND THROUGH WALLS INTO THE CARPET!!!!!!!!! I told him about it immediately and he didn’t take any course of action for 3 DAYS.. and even after that it was not professionally cleaned and was “vacuumed and disinfected manually” Not only does that mean that it’s still infected with sewer water, it is extremely disgusting, completely unsafe and wrong! and also to add bathrooms are covered in mold. Walls are covered in dirt that looks like snot. Management is extremely rude and unhelpful

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