Mantra Sierra Grand Broadbeach

3.0 / 5

•

22 Surf Parade, Broadbeach, Queensland, Australia 4218

Reviews from Guests

3.0/5

1,572

Reviews

from real guests

Odyssey61193418934

For the purposes of location to shopping, transport, and restaurants the Mantra Sierra was located conveniently. From the perspective of value for money, very poor. No daily service, charges for extra towels, wash your own, retrieve toilet paper from reception due to no regular bed making and other housekeeping duties that someone expects at $4300 for accommodation. The apartment itself was tidy and clean but required updating with fresh paint and decor, plus the ensuite needed a full make over. The only real other positive was the fact our accommodation was 25 floors up. Lovely views day and night from the balcony. Would I recommend this place. Not at the price I paid.

HolidayLovers100

Stayed in a 3 bedroom apartment with two work colleagues to attend a conference. The location is great. Apartment was nothing like the photos on the various websites. We were expecting ocean views - they were highly obstructed and the tiny room I got had no window AT ALL. Just two uncomfortable single beds, a bedside table with a dirty tissue left in the broken drawer, and a wardrobe - not even a mirror. Poor ventilation in the room at night but couldn’t leave the door open. We were only able to get two keys for the apartment which was a major issue for us - management really need to address this if websites are going to suggest that this is a suitable apartment for work colleagues travelling together. The kind lady on the desk tried hard to get us a third but at then end of the day said that management said it was a safety issue and only two keys could be allocated?!?!?!! Management need to do better. Insufficient supplies meant that we ran out of toilet paper pretty early in the stay. Main bedroom looked ok with a big window and a huge ensuite bathroom.The other two bedrooms shared a tiny bathroom with one sink - again, not great for work colleagues travelling together. Might work ok for a family travelling together if you can manage the huge disparity in the bedrooms, but wasn’t right for us.

carolinelP4497JP

The traffic noise was extreme. The curtains did very little to keep out the street lights during the night or sun in the morning.

Facilities Details

Breakfast service

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Tennis Court

Non-smoking Rooms

Dry Cleaning

BBQ Facilities

Indoor Pool

Outdoor Pool

Vending Machine (drinks)

Vending Machine (snacks)

Swimming pool

Air conditioning in public area

Suit Press

Daily disinfection in common areas

Invoice provided

Tours

Norwegian Spoken

Professional-grade sanitizing services

Special Diet Meals (upon request)

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Dutch Spoken

Vending machine

Physical distancing of at least 1 meter

Laundry

Babysitting/Child Services

Car park [on-site]

Massage

Free face masks

Laundromat

Cashless payment service

Fax/Photocopying

Daily disinfection in all rooms

Golf Course (within 2 miles)

Wi-Fi in public areas

Staff trained in safety protocol

Contactless check-in/out

Anti-viral cleaning products

Ironing Service

Daily Housekeeping

Swimming pool [outdoor]

Spanish Spoken

Japanese Spoken

Car park [free of charge]

English Spoken

Finnish Spoken

Elevator

First aid kit

Golf course [on-site]

Heating in public area

Business Center

Garden

Sterilizing equipment

Breakfast service

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Tennis Court

Non-smoking Rooms

Dry Cleaning

BBQ Facilities

Indoor Pool

Outdoor Pool

Vending Machine (drinks)

Vending Machine (snacks)

Swimming pool

Air conditioning in public area

10 Available Room Types

Three-Bedroom Apartment with Ocean View

143 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Cable Channels

Sea view

Three-Bedroom Apartment

122 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Cable Channels

View

Apartment, 1 Bedroom

Non-smoking

Daily housekeeping

Air Conditioning

Refrigerator

Tea/Coffee Maker

Free Wifi

Desk

Balcony/Terrace

Towels

Sleep comfort items

Shower

DVD/CD player

Stovetop

Private bathroom

Hair dryer

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Dishwasher

Kitchen

Microwave

Oven

Room service [24-hour]

Two-Bedroom Apartment with Ocean View

129 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Cable Channels

Sea view

Apartment, 3 Bedrooms

Non-smoking

Daily housekeeping

Air Conditioning

Refrigerator

Tea/Coffee Maker

Free Wifi

Desk

Balcony/Terrace

Towels

Sleep comfort items

Shower

DVD/CD player

Stovetop

Private bathroom

Hair dryer

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Dishwasher

Kitchen

Microwave

Oven

Room service [24-hour]

Facilities Details

Pool and Spa

Sauna

Indoor Pool

Outdoor Pool

Spa

Massage

Fitness Center

Hot Tub

Parking and Transportation

Free Parking

Airport Shuttle (free)

Food & Drink

BBQ Facilities

Vending Machine (drinks)

Vending Machine (snacks)

Special Diet Meals (upon request)

Vending machine

Bar

Breakfast service

Activities

Tennis Court

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Smoke-free property

Babysitting/Child Services

Laundromat

Contactless check-in/out

Family/child friendly

Heating in public area

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Common Areas

Shared Kitchen

Cleaning Services

Dry Cleaning

Suit Press

Daily disinfection in common areas

Professional-grade sanitizing services

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Physical distancing of at least 1 meter

Laundry

Free face masks

Cashless payment service

Daily disinfection in all rooms

Staff trained in safety protocol

Anti-viral cleaning products

Ironing Service

Daily Housekeeping

First aid kit

Sterilizing equipment

Languages Spoken

Norwegian Spoken

Dutch Spoken

Spanish Spoken

Japanese Spoken

English Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Swimming pool

Tours

Designated Smoking Area

Car park [on-site]

Swimming pool [outdoor]

Car park [free of charge]

Elevator

Golf course [on-site]

Garden