Ocean Pacific Broadbeach

Address : 25 Surf Parade, Broadbeach, Gold Coast. We stayed at Ocean Pacific Resort for five days and, unfortunately, the experience did not match the price or advertised standard. We arrived late in the evening, and at first glance the room appeared tidy. However, in daylight the condition of the apartment was disappointing. Cleanliness & Maintenance Issues: The kitchen contained dirty dishes, cups, and cutlery on arrival. This is unacceptable for a property marketed as 4.5 stars. The dishwasher was faulty (the upper shelf would not close properly). We saw cockroaches in the kitchen at night. Pillowcases appeared unclean and may not have been changed. Amenities & Supplies: Only one small dishwashing liquid sachet and one dishwasher powder were provided for three adults over five days. Minimal toiletries were supplied (2 soaps, 1 shampoo, 1 conditioner, 1 body wash). Only one small carton of milk was provided on arrival. Laundry supplies were also very limited (2 sachets total). Housekeeping: Rooms are only serviced for stays of 8 days or more. For our 5-day stay, no cleaning was provided, leaving the room dusty. General Condition: Furniture is worn, stained, and outdated. The room was cold at night despite using the air conditioning. The shower design was inconvenient (no proper door, slippery tiles, weak water pressure). Overall Experience: By the end of the stay, it felt like we were expected to clean and maintain the apartment ourselves, rather than being treated as guests. The tone of the property’s policies also felt overly strict and unwelcoming. Conclusion: Given the price and advertised standard, this stay did not meet expectations. I would not recommend this property to those seeking a comfortable and well-serviced hospitality experience.

We stayed four nights in a two bedroom ocean view apartment with amazing views of the ocean from our room. The apartment was light and bright, fully renovated with tasteful decor. The kitchen area was well equipped and having a washing machine was an added bonus. The King bed was comfy with ceiling fans and aircon all throughout the apartment. The pool was a good size and well maintained. In a great location with Pacific Fair, Buses and Light rail and the Casino very close by we would definitely stay here again. NB: construction in front of the building was at times noisy but we were advised of this prior to our stay. Unfortunately this tower may obstruct the great views going forward.

Fabulous apartment with great views from the 11th floor where we stayed. Everything was clean, tidy, modern and hassle free. Its our third time staying there and I will happily recommend it. We were warned about possible building noise from the site next door, but it didn't bother us in the slightest - in fact was really interesting being able to see another high rise being built.