Windsurfer Resort

Had holiday for 7 nights to Gold Coast and booked this place did see the reviews but thought I’d give them the benefit of the doubt which I regretted Hallways stunk of weed the entire time and was incredibly stuffy Room looked clean apon first look but didn’t take long to find out it wasn’t, insides of cupboards are all filthy. Walls all have marks on them, blinds and all broken and don’t close properly, oven fan sounds like a tractor and doesn’t work properly There was rubbish and filth under the couch and bed hasn’t been cleaned in months bathroom had mould from moisture that hasn’t been cleaned Sheets also had sand in them which we had To clean out ourselves quilt cover was also stained and looked terrible also was only given half a roll of toilet paper for 7 nights Both me and my partner have red rashes that have mysteriously popped up since staying here as well

Convenient locations. Near shops and little cafes. Pleasant stretch of beach out front. The unit needs some updating including better stove , dishes , couch. TV worked fine for casting. Pls replace the plunger coffee pot. Two level place. Two balconies. View towards pool and spa pool from kitchen window. Couldn’t get the AC/heater inverter to work in the living room. The one in the bedroom works, but has a rattle . Blankets and light quilt could use a good cleaning pls. We checked in after hours, and got in easily enough. We were there for the Gold Coast Marathon. Would have been more convenient if we had 2 separate keys etc (but we didn’t get around to asking if available). Elevator needs work - with the doors sometimes opening and closing 4 or 5 times before going up. Parking garage was convenient . Did not see any Welcome Pack as per description in the paper given to us. No milk for the first night for example. There were some old packs of coffee and tea on the counter. Laundry machine looks new. Shower was fine and a little bottle of shampoo/conditioner was provided. We could hear other rooms from time to time but not noisy. I would like to see a better lock on the door aside from the simple door knob one. In fact, a staff member started walking in one day without knocking - which was improper. He didn’t knock but mumbled something about thinking we had not checked in (yet we had checked in the night before). I I think I read about that problem in another review below. Best a guest’s privacy and security is assured pls. Seemed very weird…no knocking and all. We had booked late for the Gold Coast marathon… not sure if we would book again… good for a quick average stay I suppose. There was a double bed, and 2 single beds and a small sofa. The 2 single beds are jammed in at the top of the stairs, in the room next to the bedroom. We stayed for 2 nights.

On arrival in mid afternoon door locked and no reply to buzzer fortunately a permanent resident called manager. Apartment was very basic but met our needs it needed a really good clean surfaces somewhat clean but we did some cleaning ourselves to make it comfortable. Screen door fell off on first use vent in bathroom roof not working miss matched crockery etc 3 frypans only one useable rest so rusty!! Door handle on slider fell off on first use.