Swell Resort Burleigh Beach

3.0 / 5

•

1 Ocean Street,Burleigh Heads, Queensland,4220

Reviews from Guests

3.0/5

248

Reviews

from real guests

ShirleyP607

The staff at Swell Resort were great, location perfect, apartment was nicely furnished and clean. The air conditioner was working intermittently then it stopped completely, we reported it, reception told us the owners lived in the building and they would contact us. We waited and no call came, we are home now and still not a word from them. It might not have been so bad if the ceiling fan in the second bedroom worked without having the light on, making it impossible to have it on at night. Surprisingly we discovered the sliding window in that room opened fully, no fly screen or barrier between the window and the ground three floors beneath. It completely spoiled our time in the apartment.

robyno600

We booked through Booking.com. The reason given was that the price had gone up. We had paid $620 for three nights for a 1-bedroom apartment. We think the cancellation was due to greed on the part of the resort as they are advertising the same apartment for $702 for the same period (such a small difference). This was most inconvenient and it took over a week for Booking.com to refund us. We are left wondering why did they cancel? Luckily we were able to book somewhere nearby for $560. Still scratching our heads wondering. Don't book through Booking.com

Global579767

Disappointed in the room we got as I paid for superior and it was surrounded by a fence. No pool or ocean view as indicated on their site and on the ground level. Also limited staff on weekends so couldn't complain then eventually spoke to someone and she said there were no other rooms available.

Facilities Details

Free Parking

Beachfront

Air Conditioning

Free Wifi

Family Rooms

Heating

Non-smoking Rooms

Babysitting/Child Services

Dry Cleaning

Massage

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Private Check-in/Check-out

Vending Machine (drinks)

Vending Machine (snacks)

Free Parking

Beachfront

Air Conditioning

Free Wifi

Family Rooms

Heating

Non-smoking Rooms

Babysitting/Child Services

Dry Cleaning

Massage

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Private Check-in/Check-out

Vending Machine (drinks)

Vending Machine (snacks)

Discounts recommended for you

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3 Available Room Types

Superior One-Bedroom Apartment

54 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Carpeted

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Private Pool

Oven

Stovetop

Toaster

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Clothes Rack

One-Bedroom Standard Apartment

54 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Carpeted

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Private Pool

Oven

Stovetop

Toaster

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Clothes Rack

Superior Two-Bedroom Apartment

80 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Carpeted

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Private Pool

Oven

Stovetop

Toaster

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Clothes Rack

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Beachfront

Parking and Transportation

Free Parking

Food & Drink

BBQ Facilities

Vending Machine (drinks)

Vending Machine (snacks)

Front Desk Services

Tour Desk

Ticket Service

Private Check-in/Check-out

Entertainment and Family Services

Babysitting/Child Services

Business Facilities

Fax/Photocopying

Cleaning Services

Dry Cleaning

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning