Pullman Cairns International

View and location was great but a few things need upgrading for sure. Our level had old carpet and some places were help together by tape. Other levels looked to have been updated so we could have just had a bad level. The hotel room had no information on WiFi , no tables and chairs on the balcony! When checking in , there was no signage to say check in ! I don’t think we good what we paid for at all! The foyer was always busy but inviting. No noise from other rooms at all !

(Scroll down for breakfast buffet items 🌟) Everything was great except the hotel sheets, sooooo soooo scratchy and bad I was on floor 11 and idk the state of the other rooms but seriously I tossed and turned all night it seriously sucks so bad. I was there for 4 nights and wished for my own bed everyday it doesn't get better. People who are into texture I CANNOT recommend. For a hotel this expensive you'd think the sheets would at least be bearable. Best thing for you to do if you want to come here is to bring pjs that cover your arms and legs. My family friend was also originally in the hotel room next to mine but they had to move rooms as the moment they walked a smell hit them. No idea what it was. They were moved to a separate room without problems though so service is great. Onto the good parts: Hotel room only has cold aircon but it's very strong if you want it to be. A bit noisy but it's bearable. The room itself is kept nice and clean. You can get free devondale milk boxes delivered with room service yum. Room comes with packets of instant tea and coffee but no kettle. The breakfast buffet ($28pp for members) has a great spread of items many many things to enjoy. I loved the herbed mushrooms on the first day but it was different on other days so there are quality differences. They have an egg bar where someone cooking it fresh for you you can get omelettes and all kinds of simple egg dishes which is cool. Items change around on different days but not everything. (Family friend had curry on one day when I didn't go) Lots of pastries and their mini croissants are fresh baked and extremely flakey and delish. They also have a juicer bar and fresh veg and fruit which is fun. They have almost everything that you could want for breakfast. Location: very close to most things, 10 min walk to everywhere whether it's to the wharf or to the nightmarket. Woolworths nearby so easy to buy stuff. One last thing that's the most impressive the hotel elevator is EXTREMELY fast no more standing there waiting for 10 minutes for the slowest elevator ever in hotels you're moving between the lobby and the 11th floor in 1-2 minutes so it's extremely convenient to go up and down stairs and to access other areas like the pool. Overall the experience is relatively good but a little limited. It'd be 4 stars but I SERIOUSLY hate the bedsheets. So lets say it's 3.5. Buffet items: (was seriously good) 🌟Bacon (half fatty half lean) Pork/beef/chicken sausage (changes per day) 🌟Miso soup (lots of ingredients to choose) White rice Salad bar Cheese and cured meat (small selection) Bread and toaster (toppings like jam, butter, syrup) Drinks station (iced tea, orange juice, apple juice) 🌟Fruit and juicer section: apple, lady finger banana, watermelon, cantaloupe, honeydew, beetroot, grapes (there were plenty options) Grilled tomatoes 🌟Herbed mushrooms 🌟Crispy potato hashbrowns Fried Rice 🌟Pastries (mini croissant, pancakes, poppyseed cupcake, banana bread, danish pastry etc.) Lots of sauces scattered around 🌟Milk selection (Full Cream, Skim Milk, Soy Milk, Almond Milk) + teas and coffee (there is a coffee serving machine but it's even worse than the 7-11 one honestly so I just use the packets) (This is just what I remember so not everything)

Reasons to stay here: very large room with twin beds and space for a sofa and balcony. The room was very clean. Updated decor and bathroom, with beautiful styling. Staff were excellent. Exceptional customer service at all times. The room has many power points and lights, with switches next to the bed. My big issue with the hotel was in the gym. There's no female only toilet/ shower/ change room. There's a male only toilet and another one for both male and female. Great that Pullman see the need for men to have a private change room for their safety, but ladies don't get that (sarcasm). I find this abhorrent wokism that's gone too far to protect men's right at the cost of women's safety and privacy. Overall a beautiful hotel, but I'll never stay here again due to this.