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Reviews from Guests

3.0/5

tripadvisor

564

Reviews

from real guests

kathryndX455OG

2

/

5

Feels abandoned. No-one on reception the whole time we were there and restaurant not open. Room was ok but smelled when we arrived, fridge had not been cleaned. Toaster but no plates,Curtains upstairs didn’t fit and lights didn’t work well. Nowhere to store anything and bathroom not great. Some of the rooms are open and clearly damaged from previous cyclone. Pool ok but we weren’t tempted to put our heads under the water just in case. Such a shame that this place is so unwelcoming in such an amazing part of the world.

Travel54451419159

2

/

5

Booked for 3 nights stayed 2. Overpriced for what you get. It is very, very old and tired to the point of dirty. Room smells of damp and mould. Bathroom dated with patched up grout bare essentials. No hairdryer. Bed is huge but old and tired. Pillows do old they smelt. Abandoned accommodation rooms near pool with collapsed ceilings, glass, vines and mould growing over them. Only 4 sun beds. Cracks in concrete around pool. You hardly see staff. Hit and miss if restaurant is open or not. Needs money poured into the place, would have great potential .

TrySmiling

2

/

5

Stayed here 5 years ago and it wasn’t terrible. But this time, I wish we’d tried elsewhere. Check-in, nobody around, tried the phone number and waited for 20mins, then tried again when another group showed up and a staff member eventually decided to show up. Room is very basic. Air conditioner filthy. No window coverings on one level. Noisy & pointless gardening work in the afternoon on a Sunday so no relaxing to be done. There is a moron with a stupidly noisy backpack leaf blower right outside our window now. Not sure why he is leaf blowing around the side of a cabin in a rainforest… it is not like it is a path… Restuarant not open Sunday. But one of the locals advised us to avoid when a certain chef is working anyway. Stupid signs in reception area, the only spot with wifi - not allowed to eat or drink there… why?! Pool area disgusting, children refused to swim and these are kids that have been in and out of natural creeks and water holes and happily explore the ocean - but this pool was too off-putting for them. Generally just isn’t a welcoming place and seems to have been taken over by people who have no idea how to run a tourism business.

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Facilities Details

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Free Wifi