Crystal Bay on the Broadwater

3.0 / 5

•

182 Marine Parade, Labrador, Queensland, Australia 4215

Reviews from Guests

3.0/5

217

Reviews

from real guests

SaharaDV8

I researched Crystal Bay Resort and it ticked all boxes what i needed for a short 5 night stay on marine parade Labrador The office staff, Christy, Prue, answered all my queries specially Secure U/ cover parking i booked 5 weeks early knowing V8s were in town. We arrived sat arvo after office hours, we followed the pre instructions re entry /Keys /Safe. all went smoothly. .......................................................................................................................................... Room Tag used for Everything Great Security feature .......................................................................................................................................... Basement CCTV parking was a breeze, Large Green logo for holiday makers, Red for Residents ( Simple) there is trolley for luggage we entered aptm 6fl i nice well setup self/ con, aptm, everything worked well. nice furnishings, prints , decor, well equipped kitchen LFridge Bosch dishwasher great set up. dining section large window nice west view. I parked between Concrete pillars underground Perfect single spot 4 my P&J it was mind relaxing. Nice balcony Great Views of loders creek, marine rescue vessels, broady Van park, Seaworld, broadwater lower region, and surfers paradise, perfect for outdoor dining drinks, always something to see from this great vantage position. B,room had large sliding door on to balcony comfy bed and pillows. ensuite very clean, large window looking west, on warm / hot days Blinds Closed a Must. A/c Great. Nice sized pool area opposite reception area small parking section up ramp good shade lotsa times, entry direct into ground floor /lifts Friendly housekeepers, and office staff, always helpful Thanks to Christy , Prue. for helping me make a great choice in staying at this great part of the gold coast.

22allanf

Have stayed on 3 previous holidays and did not hesitate to book again this year ,Reception clean and welcoming, room very well presented and equipped, pool area and facilities very good and well maintained and under ground parking very accessible. Crystal Bay is very well located with easy access to all areas by foot or car, Good walking paths and cafes near by, Great location for couples and families.

Q4017XDalans

Received a warm welcome despite the fact reception was about the close for the night. My apartment on the third floor was nice enough. Someone had left part of the vacuum outside the front door, but that was easy enough to move. Was a little concerned the cover of the smoke alarm was open and looked like the battery had been removed (perhaps it was wired in and does not require a battery) As I wasn’t planning on doing any cooking the possibility of the alarm not working was something I could put up with. Not a huge TV watcher, however the device in the lounge room did not work, the page of room instructions advised multiple channels available via the Foxtel box. No Foxtel in room. Small TV in bedroom worked after I plugged to coax cable for the aerial back into the wall socket. Bed comfortable and I had a great night’s sleep. Sadly, no coffee pod machine in the kitchen, only sachets of some horrendous unknown brand, completely undrinkable. Overall, the venue is reasonable, just numerous little things are letting it down.

Facilities Details

Breakfast service

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Outdoor recreational features

Heating

Designated Smoking Area

Non-smoking Rooms

Facilities for Disabled Guests

Table Tennis

Soundproof Rooms

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Vending Machine (drinks)

Vending Machine (snacks)

Hair/Beauty Salon

Swimming pool

Grocery Deliveries

Air conditioning in public area

Pool with view

Invoice provided

Daily disinfection in common areas

Tours

Professional-grade sanitizing services

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Vending machine

Body thermometer

Doctor/nurse on call

Physical distancing of at least 1 meter

Windsurfing

Car park [on-site]

Nightclub/DJ

Free face masks

Cashless payment service

Sterilizing equipment

Karaoke

Hungarian Spoken

Daily disinfection in all rooms

Guest rooms seal after sanitization

Golf Course (within 2 miles)

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Contactless check-in/out

Game Room

Anti-viral cleaning products

Room sanitization opt-out available

Indonesian Spoken

Ironing Service

Daily Housekeeping

Swimming pool [outdoor]

Service animals are welcome

Japanese Spoken

English Spoken

Car park [free of charge]

Library

Elevator

First aid kit

Security [24-hour]

Heating in public area

Garden

Shared stationery removed

Breakfast service

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Outdoor recreational features

Heating

Designated Smoking Area

Non-smoking Rooms

Facilities for Disabled Guests

Table Tennis

Soundproof Rooms

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Vending Machine (drinks)

Discounts recommended for you

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10 Available Room Types

Family Apartment, 2 Bedrooms

Non-smoking

Close-caption TV

Electric Kettle

Soundproof

Daily housekeeping

Free laundry service

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Balcony/Terrace

Towels

Sleep comfort items

Toaster

Hair dryer

Shower

Lever handle on door

Stovetop

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Refrigerator

Dishwasher

Kitchen

Microwave

Oven

Apartment, 3 Bedrooms

Non-smoking

Close-caption TV

Electric Kettle

Soundproof

Daily housekeeping

Free laundry service

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Balcony/Terrace

Towels

Sleep comfort items

Toaster

Hair dryer

Shower

Lever handle on door

Stovetop

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Refrigerator

Dishwasher

Kitchen

Microwave

Oven

1 Bedroom Deluxe Apartment

Non-smoking

Close-caption TV

Electric Kettle

Soundproof

Daily housekeeping

Free laundry service

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Balcony/Terrace

Towels

Sleep comfort items

Toaster

Hair dryer

Shower

Lever handle on door

Stovetop

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Refrigerator

Dishwasher

Kitchen

Microwave

Oven

Family Apartment, 1 Bedroom

Non-smoking

Close-caption TV

Electric Kettle

Soundproof

Daily housekeeping

Free laundry service

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Balcony/Terrace

Towels

Sleep comfort items

Toaster

Hair dryer

Shower

Lever handle on door

Stovetop

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Refrigerator

Dishwasher

Kitchen

Microwave

Oven

Economy Apartment, 1 Bedroom

Non-smoking

Close-caption TV

Electric Kettle

Soundproof

Daily housekeeping

Free laundry service

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Balcony/Terrace

Towels

Sleep comfort items

Toaster

Hair dryer

Shower

Lever handle on door

Stovetop

Private bathroom

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Refrigerator

Dishwasher

Kitchen

Microwave

Oven

Facilities Details

Pool and Spa

Sauna

Outdoor Pool

Spa

Fitness Center

Hot Tub

Parking and Transportation

Free Parking

Airport Shuttle (free)

Food & Drink

BBQ Facilities

Vending Machine (drinks)

Vending Machine (snacks)

Grocery Deliveries

Vending machine

Breakfast service

Front Desk Services

Tour Desk

Ticket Service

Activities

Table Tennis

Windsurfing

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Nightclub/DJ

Karaoke

Contactless check-in/out

Family/child friendly

Heating in public area

Business Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Daily disinfection in common areas

Professional-grade sanitizing services

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Body thermometer

Doctor/nurse on call

Physical distancing of at least 1 meter

Free face masks

Cashless payment service

Sterilizing equipment

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

Ironing Service

Daily Housekeeping

First aid kit

Shared stationery removed

Languages Spoken

Icelandic Spoken

Hungarian Spoken

Indonesian Spoken

Japanese Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Heating

Air Conditioning

Designated Smoking Area

Swimming pool

Pool with view

Tours

Car park [on-site]

Swimming pool [outdoor]

Check-in [24-hour]

Service animals are welcome

Outdoor recreational features

Car park [free of charge]

Elevator

Security [24-hour]

Garden