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Reviews from Guests

3.0/5

tripadvisor

1,216

Reviews

from real guests

116markk

2

/

5

Our room had a pungent smell of mould/mildew which was disguised by a strong fragrance. It was over powering. We asked to be moved which we were accommodated. I asked for a room with a balcony so I could open the doors and was told by the "robot" receptionist it would be an extra $125 p/n as they were at 80% occupancy.??? There are still 20% of rooms left right? I then asked to see a Manager and was told to come back next morning which I did. The lovely girl I saw was very apologetic for the incovenience gave us a complimentary upgrade to an Ocean View Room.. Fabulous. The view was beautiful. This room was clean but still had a faint smell of mould but with the doors opened was OK but a constant juggle to keep the cockatoos out. In wondering around the resort we realised all the rooms underneath us were in dire disrepair and not being used. They were disgusting, broken windows, no walls, wires hanging out, full of mould and should be "roped" off so guest cannot access this area. We just walked into one.. Apparantly, there are about 50 rooms on the resort not being used. The location is amazing, Its on the Whitsundays .. The entire resort needs a lot of TLC . Around near Sunset Beach where the non powered watersport are is needing some love. Abandoned buildings and needing a good clean up. The outside cinema was not used at all during our stay. Entertainment and activities was very minimal. The Living Reef was lovely.. The rainforest walk was nice with wonderful views, Food and drinks was very expensive and hit and miss.. Breakfast was just OK.. Dining room tables not cleaned and dirty plates not cleaned off.. Crows flying around the dining room at brecky was not a nice experience. No problem with noise level as there is nothing to do after 9.30pm. Lovers Cove was beautiful to watch the sunset and have a Cocktail if they opened. If it looked like rain they are closed. Snorkeling was great there also. Staff in the restaurants were good especially in the Infinity.. We had a lovely meal there. Overall it was OK but for the price of the rooms, meals, drinks, ferries it is very overpriced for what we saw and got. Unfortunately until it is upgraded we wont be recommending or rushing back and in talking to other guests they felt the same. The resort is more like a low 3 star.

benf993

5

/

5

Five nights on Daydream, made welcome from first arrival, felt layback and nice. Didn’t start too well from there, room allocated was in terrible spot (right on wharf, ground floor & no privacy) but the Manager looked after us and changed to an amazing room. Highlights: 1. Living Reef, just special 2. Rainforest walk, very surprising 3. Lovers Cove for snorkel off beach and swimming, favorite place. Bar from lunch, great sunset 4. Water sports, kayaking with turtles 5. Infinity Restaurant, food up ther 6. Salty Restaurant, from pizza to steak nice (casual atmosphere inside or out) 7. Swimming pools out of this world (swim up bar) BUT COLD 8. Live music at main bar 9. Coffee shop If you’re looking for relaxed (not Hamilton) with access to the Whitsundays this is your place. Some improvements, Breaky is OK but not enough staff and everything could do with a little touch of passion to make it stand out rather then a little dated but the positive way outweigh the minor negatives. Some minor

jaclynmona

4

/

5

I recently had a wonderful experience with my two daughters, aged 8 and 9, at Daydream Island Resort across three nights. The resort itself is beautifully planned on the Island with a section of Rainforest and a walk that breaks the two ends of the resort. The design of the resort has plenty of natural light entering the foyers and communal areas which offers a feeling of connection to the nature around. The birds that wander in and out of the communal areas made for interesting and fun experiences for my children. And the living reef that curves and elongates around and through the resort is just stunning and a wonderful reminder of the beautiful nature of this wonderful part of Australia. The service and the staff at the restaurants, the breakfast buffet, front desk, tour services, cafe, bar and shop were all very polite and professional. My young daughters found them to be very friendly and approachable as well, and they also had very enjoyable experiences at the Kids Club. The food at Infinity Restaurant was high quality fusion Asian and we ate there twice for dinner. Our room was well structured, spacious, clean and very comfortable. We sailed in to the Island with friends and the the ferry shuttle that took us back to the Mainland worked efficiently and was a very easy and convenient means of transport. Overall, we would definitely return, and recommend this Resort to other families with children.

Facilities Details

Pool

Beachfront

Air Conditioning

Free Wifi

Kids' Club

Kids club

Spa

Fitness Center

Bar

Water Sports Facilities

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

Babysitting/Child Services

Laundry

Facilities for Disabled Guests

VIP Room Facilities

Express Check-in/Check-out

Massage

Canoeing

Hiking

Chapel/Shrine

Packed Lunches

Tour Desk

Fax/Photocopying

Diving

Ticket Service

Outdoor Pool

Snack Bar

Concierge Service

Entertainment Staff

Private Check-in/Check-out

Daily Housekeeping

Shops (on site)

Lockers

Private bath

Elevator

Snorkeling

Vending machine

Meeting stationery

Accessible route to the registration desk

Windsurfing

Garden

Proposal spot

Towels

Tours

Baggage Storage

Smoke-free property

Water sports (non-motorized)

Boating

ATM on site

Room Service

Safe

Tennis Court

Shared Lounge/TV Area

Private Beach Area

Kids meal

Complimentary movies

Happy hour

10 Available Room Types

Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King
Superior Pool View King

Superior Pool View King

room-size-icon

36 Square Meter

Minibar

Minibar

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Radio

Radio

Refrigerator

Refrigerator

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Satellite Channels

Satellite Channels

Cable Channels

Cable Channels

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Garden view

Garden view

Pool view

Pool view

Coffee Machine

Coffee Machine

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Laptop workspace

Laptop workspace

Bar

Bar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Desk

Desk

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Lowered electrical outlet

Lowered electrical outlet

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King
Superior Pool Side King

Superior Pool Side King

room-size-icon

36 Square Meter

Minibar

Minibar

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Radio

Radio

Refrigerator

Refrigerator

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Satellite Channels

Satellite Channels

Cable Channels

Cable Channels

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Garden view

Garden view

Pool view

Pool view

Coffee Machine

Coffee Machine

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Laptop workspace

Laptop workspace

Bar

Bar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Desk

Desk

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Lowered electrical outlet

Lowered electrical outlet

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King
Deluxe Ocean Terrace King

Deluxe Ocean Terrace King

room-size-icon

36 Square Meter

Minibar

Minibar

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Radio

Radio

Refrigerator

Refrigerator

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Satellite Channels

Satellite Channels

Cable Channels

Cable Channels

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Sea view

Sea view

Coffee Machine

Coffee Machine

Towels

Towels

Outdoor Furniture

Outdoor Furniture

Upper floors accessible by elevator

Upper floors accessible by elevator

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Laptop workspace

Laptop workspace

Bar

Bar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Desk

Desk

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Lowered electrical outlet

Lowered electrical outlet

Toiletries

Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King
Ocean Suite King

Ocean Suite King

room-size-icon

66 Square Meter

Minibar

Minibar

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Satellite Channels

Satellite Channels

Cable Channels

Cable Channels

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Sea view

Sea view

Coffee Machine

Coffee Machine

Towels

Towels

Outdoor Furniture

Outdoor Furniture

Upper floors accessible by elevator

Upper floors accessible by elevator

Serenity Suite
Serenity Suite
Serenity Suite
Serenity Suite
Serenity Suite
Serenity Suite
Serenity Suite
Serenity Suite
Serenity Suite

Serenity Suite

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Bar

Bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

Lowered electrical outlet

Lowered electrical outlet

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Beachfront

Fitness Center

Spa

Private Beach Area

Food & Drink

Restaurant

Bar

Packed Lunches

Snack Bar

Vending machine

Room Service

Happy hour

Front Desk Services

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Tour Desk

Ticket Service

Concierge Service

Private Check-in/Check-out

Lockers

Baggage Storage

ATM on site

Safe

Activities

Canoeing

Hiking

Diving

Water Sports Facilities

Snorkeling

Windsurfing

Tennis Court

Entertainment and Family Services

Babysitting/Child Services

Entertainment Staff

Kids club

Evening Entertainment

Meeting stationery

Smoke-free property

Kids' Club

Kids meal

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Shops (on site)

Common Areas

Terrace

Chapel/Shrine

Shared Lounge/TV Area

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

VIP Room Facilities

Heating

Air Conditioning

Designated Smoking Area

Pool

Private bath

Elevator

Accessible route to the registration desk

Garden

Proposal spot

Towels

Tours

Water sports (non-motorized)

Boating

Complimentary movies