Diamond Sands Resort

3.0 / 5

•

1/2320 Gold Coast Highway, Mermaid Beach, Queensland, Australia 4218

Reviews from Guests

3.0/5

191

Reviews

from real guests

domaniqueg546

AVOID THIS ONE! One of the worst experiences we’ve ever had yet staying on the Gold Coast. The whole place was FILTHY and severely outdated, not worth the money at all. Dark and drab. Sadly this review isn’t letting me add photos as we took many! - but the furniture was dirty, flyscreens had holes so windows could not be opened to air out the awful dank smell. Exposed drain hole in the laundry. There was a mouldy cup of noodles and used pair of underwear next to the safe. Deadbolt on the door was covered in duct tape and the whole place just FELT seedy. Walls were covered in dirt, handprints, grime, scuffs, all sorts of gross leftovers from previous visitors. If we weren’t so tired and needed a place to desperately crash after our night out we would have left. There was nothing inviting about this ‘resort’ at all.

weil992

The location was not the best as there was not a lot of shops nearby, anyways the rating was not based on that. The pool area was fantastic and the vibe from the outside overall presented well, produced a good holiday house vibe, inside the apartment is spacious however quite a few letdowns that I picked on during the stay, little things do matter * Furnitures are old and bring down the whole experience of the stay in a so-called 4 star accommodation * No air-conditioning in. Bedrooms, we were lucky this year it wasn't too hot during Christmas, so could live with it. * Pedestrian entrance needs to be improved, I hit my head on the wall light which is fixed too low while trying to dodge the plant grown over the path. * Unpleasant Registration Form, basically "orders" you to do certain things otherwise threat you with a charge, straight away first impression gone first day when I saw this, see attached photo

NorthStar33988819972

Although needing a leap into 2021 - very tired-this is a very good place for family's - stsff/management were very good all round - grounds well kept - should be 4 star if not for needing upgrade good easy stroll to the beach pacific fair and cafes

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Heating

Designated Smoking Area

Non-smoking Rooms

Babysitting/Child Services

BBQ Facilities

Tour Desk

Fax/Photocopying

Outdoor Pool

Vending Machine (drinks)

Vending Machine (snacks)

Swimming pool

Air conditioning in public area

Snorkeling

Suit Press

Daily disinfection in common areas

Business Center

Tours

Boating

Norwegian Spoken

Professional-grade sanitizing services

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Spanish Spoken

Car park [on-site]

Nightclub/DJ

Cashless payment service

Hungarian Spoken

Guest rooms seal after sanitization

Golf Course (within 2 miles)

Wi-Fi in public areas

Rooms sanitized between stays

Game Room

Staff trained in safety protocol

Contactless check-in/out

Anti-viral cleaning products

Room sanitization opt-out available

Indonesian Spoken

Swimming pool [outdoor]

Ironing Service

Car park [free of charge]

English Spoken

First aid kit

Golf course [on-site]

Heating in public area

Restaurant

Garden

Shared stationery removed

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Heating

Designated Smoking Area

Non-smoking Rooms

Babysitting/Child Services

BBQ Facilities

Tour Desk

Fax/Photocopying

Outdoor Pool

Vending Machine (drinks)

Vending Machine (snacks)

Swimming pool

Air conditioning in public area

Snorkeling

Suit Press

Daily disinfection in common areas

Business Center

Tours

Boating

Discounts recommended for you

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6 Available Room Types

Two-Bedroom Apartment

100 Square Meter

Shower

Telephone

Air Conditioning

Iron

Balcony/Terrace

Refrigerator

Ironing Facilities

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Kitchen

Cable Channels

Sofa

Dining Area

Electric Kettle

Stovetop

Toaster

Three-Bedroom Apartment

110 Square Meter

Shower

Telephone

Air Conditioning

Iron

Balcony/Terrace

Refrigerator

Ironing Facilities

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Kitchen

Cable Channels

Electric Kettle

Stovetop

Toaster

One-Bedroom Apartment

80 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Iron

Balcony/Terrace

Refrigerator

Ironing Facilities

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Kitchen

Cable Channels

Sofa

Dining Area

Electric Kettle

Stovetop

Toaster

2 Bedroom

100 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Fan

Heating

Tea/Coffee Maker

Dishwasher

Full kitchen

Microwave

Refrigerator

Sitting Area

Dining Area

Sofa

Wardrobe/Closet

Ironing Facilities

Washing machine

Baby cot (upon request)

Balcony/Terrace

Bathtub

Shower

Wifi (Surcharge)

3 Bedroom

110 Square Meter

Hair dryer

Private bathroom

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Fan

Tea/Coffee Maker

Dishwasher

Full kitchen

Microwave

Refrigerator

Sitting Area

Wardrobe/Closet

Ironing Facilities

Washing machine

Balcony/Terrace

Bathtub

Shower

Wifi (Surcharge)

Facilities Details

Pool and Spa

Outdoor Pool

Parking and Transportation

Free Parking

Food & Drink

BBQ Facilities

Vending Machine (drinks)

Vending Machine (snacks)

Bar

Breakfast service

Restaurant

Front Desk Services

Tour Desk

Activities

Snorkeling

Golf Course (within 2 miles)

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Nightclub/DJ

Contactless check-in/out

Family/child friendly

Heating in public area

Business Facilities

Fax/Photocopying

Business Center

Common Areas

Game Room

Shared Kitchen

Cleaning Services

Suit Press

Daily disinfection in common areas

Professional-grade sanitizing services

Hot water linen and laundry washing

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Cashless payment service

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Anti-viral cleaning products

Room sanitization opt-out available

Ironing Service

First aid kit

Shared stationery removed

Languages Spoken

Norwegian Spoken

Icelandic Spoken

Spanish Spoken

Hungarian Spoken

Indonesian Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Swimming pool

Tours

Boating

Designated Smoking Area

Car park [on-site]

Swimming pool [outdoor]

Car park [free of charge]

Golf course [on-site]

Garden