Club Tropical Resort Port Douglas

The studio we rented was very disappointing. Dusty, cobwebs and dingy room. The place needed a good clean and an upgrade in furnishing. There was a charge for an extra towel. Faucets in the bathroom...

Our second visit and Gisela and the team were amazing. They made my birthday very special and nothing was too much trouble, even calling outside business hours because we stupidly locked ourselves...

The customer service is truly excellent. Email a fair way ahead with suggestions to book activities/ Restaurants in advance ( we knew but others may not) . Staff were all very friendly and efficient...