Copacabana Apartments

3.0 / 5

•

24 Hamilton Avenue,Surfers Paradise - Surfers Paradise, Australia

Reviews from Guests

3.0/5

108

Reviews

from real guests

gary_sly71

We took our son here for his birthday getaway and was greatly disappointed, the photos they show you ARE NOT WHAT THE apartments really look like, the moment we walked into the apartments it smelt like wet dog, not to mention there was a dead large decaying gecko rolled up in the blind which smelt horrific, out side balcony chairs broken, our bed in the main room was broken, the ceiling in the lounge room had a huge hole they covered up which was disintegrating onto the floor. The toilet was putrid, out side drain was blocked, maintenance to the property was appalling, the Spa was not in a good state and not working, lot of dust and apparent not cleaned properly. For $475 a night I was expecting it to be decent, trying to call reception was a nightmare as they don’t answer their phone. No Aircon up in the bedrooms, you couldn’t open windows to sleep as it’s too loud out side. Very disappointing to say the least.

eh357

Avoid this place like the plague. Save your money and go somewhere better. Arrived and the place had rubbish and plates were dirty. Broken fly screen and other issues that were never fixed. Charged for something that was broken upon arrival. Emails to the place were completely ignored. Avoid, avoid, avoid!

178justforf

Do not stay at this place!! the property is very below standard, there were dirty dishes in the cupboards we had no water one night when arriving home from a big day touring there’s no shower screen on the main shower there is not enough hot water for 3 people to shower of a morning which for the price I paid I at least expect hot water and for that matter water! tried contacting management in office hours with no answer or call back. the kitchen blinds look like they have been apart of a murder scene with dry blood splattered up them, there’s visible leftover food under the oven door, the extractor fan above the stove I say has never been cleaned as it’s dripping yellow gunk. the shower in the ensuite is disgusting with a build up of mould and mildew on the glass door, the hand basin was dirty with soap scum buildup around the taps, the toilet lid was broken, there’s only one spare pillow with no pillow case so we had to go out and buy another pillow and pillowcases, there’s no dish clothes so no wonder the dishes were in the cupboards dirty! The laundry cupboards are rotting away and flaking all over the floor. Trying contacting management several times over issues with the unit with no answer or return call, just a text message saying call me back in the morning and we’ll sort something out, ring the following morning with still no answer or reply. This was supposed to be my birthday get away and my first holiday get away with my husband since married! If you can find somewhere else for a little extra trust me do it do not stay here!

Facilities Details

Pool

Free Parking

Air Conditioning

Family Rooms

Sauna

Terrace

Non-smoking Rooms

BBQ Facilities

Tour Desk

Ticket Service

Indoor Pool

Outdoor Pool

Baggage Storage

Wifi (Surcharge)

BBQ grill

Smoke-free property

Garden

Laundry

Pool

Free Parking

Air Conditioning

Family Rooms

Sauna

Terrace

Non-smoking Rooms

BBQ Facilities

Tour Desk

Ticket Service

Indoor Pool

Outdoor Pool

Baggage Storage

Wifi (Surcharge)

BBQ grill

Smoke-free property

Garden

Laundry

9 Available Room Types

Superior Three-Bedroom Apartment

64 Square Meter

Telephone

Air Conditioning

Iron

Balcony/Terrace

Refrigerator

Fan

Microwave

Dishwasher

Washing machine

Private bathroom

Kitchen

Cable Channels

Carpeted

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Garden view

Pool view

Towels

Dining Table

Outdoor Furniture

Clothes Rack

Three-Bedroom Apartment

192 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Refrigerator

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Kitchen

Cable Channels

Carpeted

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Garden view

Pool view

Towels

Dining Table

Outdoor Furniture

Clothes Rack

Standard Apartment, 1 Bedroom, Garden Area

Standard Apartment, 1 Bedroom, Garden Area

Smoking allowed

Electric Kettle

Dining Area

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Wifi (Surcharge)

Fan

Telephone

Towels

Sleep comfort items

Toaster

Toilet

Shower

Stovetop

Private bathroom

Hair dryer

Free Toiletries

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Dishwasher

Kitchen

Sitting Area

Microwave

Balcony/Terrace

Oven

Standard Apartment, 2 Bedrooms, Garden Area

Standard Apartment, 2 Bedrooms, Garden Area

Smoking allowed

Electric Kettle

Dining Area

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Wifi (Surcharge)

Fan

Telephone

Towels

Sleep comfort items

Toaster

Toilet

Shower

Stovetop

Private bathroom

Hair dryer

Free Toiletries

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Dishwasher

Kitchen

Sitting Area

Microwave

Balcony/Terrace

Oven

Standard Apartment, 3 Bedrooms, Garden Area

Standard Apartment, 3 Bedrooms, Garden Area

Smoking allowed

Electric Kettle

Dining Area

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Wifi (Surcharge)

Fan

Telephone

Towels

Sleep comfort items

Toaster

Toilet

Shower

Stovetop

Private bathroom

Hair dryer

Free Toiletries

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Dishwasher

Kitchen

Sitting Area

Microwave

Balcony/Terrace

Oven

Facilities Details

Pool and Spa

Sauna

Indoor Pool

Outdoor Pool

Parking and Transportation

Free Parking

Food & Drink

BBQ Facilities

Front Desk Services

Tour Desk

Ticket Service

Baggage Storage

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Wifi (Surcharge)

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Pool

BBQ grill

Garden