Santana Resort

Fantastic place 👍, loved it ❤️, Really had the time of my life here. Best place ever. Such nice people (both staff & guests). All facilities functionned well. Thanks so much 🤗

Mia hosted some really great games which got everyone in the hostel really involved. She was really enthusiastic which created good energy and I highly suggest staying here if you want to have a fun hostel experience. I only stayed 3 nights but I could have definitely of done more time here

Stayed for 1 night over a weekend whilst attending an event. I arrived about 9:00 am and as check-in wasn't until about 2:00 pm, my bed was not ready. I had booked a 4-Bed Female Dorm. The check-in staff were very friendly and checked us in as much as he could so that we didn't have to do much when we returned after the event. Note: They take a $20.00 key deposit. I asked if they could store our bags seeing as our beds weren't ready. We were instructed to leave our suitcases out in the open in the corner of the reception area directly across from the door where everyone could see them. Luckily, nothing was taken but it would have been very easy for someone to walk in and take the bags. We returned about 5:00 pm and were able to go to our rooms. One of my friends and I were put in the same room and the third friend in another room. Entering our room, which was on the ground floor, the room was SO stuffy and quite smelly. There was absolutely no air circulating in the room. There aren't any air conditioners - only a ceiling fan which didn't do much else than swirl the hot air around. The room did have a window which was broken and couldn't be closed which you would think is a plus seeing as the room was so hot but it really didn't help. As for the beds, they were quite comfy. The sheets looked clean. My pillow case did have a stain on it so I had to flip it over. Our room had a private bathroom which was quite roomy and the shower had great pressure. There is a public bathroom with a couple of toilets and showers in case the bathroom in the dorm was being used. The room also had a few racks to hang things on or store things on top of. The carpet was filthy - stains everywhere and clearly hadn't had a deep clean in a very long time. I made sure to wear thongs whenever I was walking to and from the bathroom. There was also a lack of power points in the dorm so I wasn't able to charge my phone. They do have free wifi which seemed to work well. Due to the rainy weather, there wasn't a lot going on at the bar/on the sport courts. Seeing as our window didn't shut, the music coming from the bar was very loud and any talking was also disruptive. They did stop this at a reasonable hour. Overall, I wouldn't stay at this hostel again. It did the job for 1 night but I wouldn't want to stay any longer than that.