Sheraton Mirage Gold Coast

Myself and three friends went to the Sheraton Mirage Resort on the Gold Coast for High Tea in the Pearls Bar. There was a slight hiccup with my booking but the Manager of the Pearls Bar came to the rescue and went above and beyond to rectify the situation and I must say he was absolutely marvellous and so was his staff. We had a thoroughly enjoyable time and the food was fantastic. Thank you from the four of us and I would recommend this hotel and especially the Pearls bar.

Very beautiful hotel, top-notch service. The suite-type room was excellent.

Arrived to find under hotel car parking $25.00 per day. On checking in told to pay $400.00 cash for incidentals for two nights. Got told we were upgraded to ocean view room - no ocean view from room 2086 on southern wing just garden and distant view if one craned one’s neck ! The room was very tired and step into the shower using old bath tub - slippery and dangerous. The lift system is very confusing and the southern section second floor can only be accessed by changing lifts along the long journey back to the room from reception (or take the stairs) The buffet breakfast is bainne maree pretty basic for a 5 star hotel and one very rude male staff member trying to conjur up an omelette as requested. The a Le cart food at night was very good (basically the only guests at the time) - this was the only upside to a very tired and over rated 5 star hotel - staff. Or so flash either - give this place a miss if visiting the Gold Coast - better options elsewhere