Comfort Inn Glenfield

4.0 / 5

•

876 Ruthven Street, corner Stenner Street, Kearneys Spring, Queensland, Australia 4350

Reviews from Guests

4.0/5

Reviews

from real guests

Jet774177

Stayed in the disabled room couldn’t move the shower down to have a shower as it was rusted bed was uncomfortable. Went to make some toast for breakfast at about 3 am and to my surprise there was a toaster and no knife no plates no forks. No note to say to ask for them. When I handed key back was told I could have rang reception as they don’t keep them all in the room.

bobandnancye

Had an excellent stay at this place. So very welcoming and clean. Shower was excellent with plenty of hot water and the beds were so comfortable. No traffic noise even though we were on a busy main street. Thank you to owners for making our stay so comfortable. Car was under cover too. If I need to stay in Toowoomba again this will be my choice. It was close to Toowoomba Hospital as that was my reason for going to Toowoomba.

LBek242

I was tossing up for a while whether or not to post this but ultimately decided to as I contacted the hotel for their side of the story and was just ignored.... Unfortunately we had a lot of issues with the customer service we received post our stay. We had reduced our stay by 1 night (from 3 to 2 nights) a month before our stay through a third party provider (in line with the hotels terms and conditions, it was allowed). On check in our paperwork stated a 2 night stay, so everything looked good. Upon check out we were due a refund for the third night as it was prepaid. The receptionist was unable to help us but told us she would follow up - I asked her to call us if any issues. She never did. A week later I called and was told Expedia was holding our money. We didn't even book through them. The woman I spoke to said I could contact Expedia for a refund, but they probably wouldn't give it to me. At this time the hotel took no responsibility. We followed up with who we actually booked through and they confirmed that the hotel was claiming the person who made the change didnt have authority to. This would be fine it it was corrected or communicated to us PRIOR to checking out, much less a week after leaving. There was honestly so much back and forth, even though as per their own terms and conditions we were due a refund. Thankfully after countless emails and calls to the third party we ended up being refunded - but I am not sure whether that was from the hotel or the third party just wearing the cost. As a result I could not recommend a stay here - particularly if booking through a third party.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

Newspapers

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Packed Lunches

Fax/Photocopying

Mini Golf

Outdoor Pool

Snack Bar

Private Check-in/Check-out

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Hypoallergenic room available

Hiking

Korean Spoken

Alternative meal arrangement

Nightclub/DJ

VIP Room Facilities

Wi-Fi in public areas

Game Room

Indonesian Spoken

Souvenir/Gift Shop

German Spoken

Car park [charges apply]

Business Center

Shops (on site)

Daily disinfection in common areas

Special Diet Meals (upon request)

Icelandic Spoken

Vending machine

Car park [on-site]

Entertainment Staff

BBQ Facilities

Golf Course (within 2 miles)

Staff trained in safety protocol

Room sanitization opt-out available

Swimming pool [outdoor]

First aid kit

Shared stationery removed

Hair/Beauty Salon

Swimming pool

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Thai Spoken

Spanish Spoken

English Spoken

Elevator

Security [24-hour]

Heating in public area

Garden

Sterilizing equipment

Suit Press

Invoice provided

Hot water linen and laundry washing

Cashless payment service

Guest rooms seal after sanitization

Car park [free of charge]

Contactless check-in/out

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

Newspapers

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Packed Lunches

Fax/Photocopying

Mini Golf

Discounts recommended for you

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10 Available Room Types

Deluxe Queen Room

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Window

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Dining Table

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Room service [24-hour]

Superior Queen Room

23 Square Meter

Tea/Coffee Maker

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Cable Channels

Carpeted

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

Private Pool

Toaster

Pool view

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Clothes Rack

Standard Queen Room, Garden View with balcony”

Standard Queen Room, Garden View with balcony”

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Window

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Dining Table

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Room service [24-hour]

Superior Twin Room

35 Square Meter

Tea/Coffee Maker

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Cable Channels

Carpeted

Private Entrance

Tile/Marble floor

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

Private Pool

Toaster

Cleaning Products

Balcony/Terrace

Towels

Dining Table

Outdoor Furniture

Clothes Rack

Transfer shower

Free bottled water

Wardrobe/Closet

Clothes dryer

Fire extinguisher

Fruits/snacks

Ground floor available

Individual air conditioning

Kitchenette

Linens

Non-smoking

Pool facilities

Sleep comfort items

Smoke detector

Socket near the bed

Soundproof

Trash cans

Walk-in shower

Free Wifi

Wine glasses

Large Standard Twin Room – 1 Queen Bed with 1 Single Bed, Non Smoking

Large Standard Twin Room – 1 Queen Bed with 1 Single Bed, Non Smoking

Non-smoking

Adjustable height hand-held shower wand

Sleep comfort items

Soundproof

Laptop workspace

Window

Air Conditioning

Bar

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Dining Table

Towels

Roll-in shower

Deadbolt on door

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Microwave

Room service [24-hour]

Facilities Details

Pool and Spa

Outdoor Pool

Parking and Transportation

Free Parking

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Packed Lunches

Snack Bar

Alternative meal arrangement

Special Diet Meals (upon request)

Vending machine

BBQ Facilities

Breakfast service

Front Desk Services

Newspapers

Express Check-in/Check-out

Private Check-in/Check-out

Activities

Mini Golf

Hiking

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Entertainment Staff

Kids club

Family/child friendly

Heating in public area

Invoice provided

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Souvenir/Gift Shop

Shops (on site)

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Shared Kitchen

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Safe dining setup

Daily disinfection in common areas

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Sterilizing equipment

Suit Press

Hot water linen and laundry washing

Cashless payment service

Guest rooms seal after sanitization

Languages Spoken

Korean Spoken

Indonesian Spoken

German Spoken

Icelandic Spoken

Hungarian Spoken

Thai Spoken

Spanish Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Hypoallergenic room available

VIP Room Facilities

Car park [charges apply]

Car park [on-site]

Swimming pool [outdoor]

Swimming pool

Elevator

Security [24-hour]

Garden

Car park [free of charge]