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Reviews from Guests

4.0/5

tripadvisor

141

Reviews

from real guests

loron4

5

/

5

Very spacious clean room with a large comfortable bed, coffee maker, crockery, utensils, microwave etc. The hotel is opposite the 200 and 201 bus stop in Walker Street. It is right in central Townsville, with cafes, banks, clubs and supermarkets close at hand. We would definitely recommend this hotel.

Teleost

3

/

5

It's a business hotel. It is what it is. If you need to stay somewhere reasonably priced, clean and in the CBD, this ticks the boxes. Outside, it's an architectural monstrosity. Inside is a reasonably comfortable hotel. My room was a decent size, clean and reasonably well appointed. My room was on the second floor and I could hear the traffic but the bed was comfy and Townsville is pretty dead at night so it didn't stop me getting a good night's sleep. The TV was modern and easy to log into my streaming accounts. WiFi was fine. I didn't need it, but I was given a wheelchair accessible bathroom. While that's awesome there is one available, there was no shelf or counter to put my toiletries, toothbrush etc. The toilet paper was just sat on the grab rail by the toilet and the lack of screens that make it a great shower for access meant water everywhere. Biggest issue:The lack of hot water. I had to run the shower on full hot for more than ten minutes and still only got a tepid shower. Would I stay again? Yes, as long as I'm not paying. If I was spending my own money, I'd go for something a bit nicer and closer to Palmer St or the strand.

gerbilsontour

4

/

5

This hotel does not look inviting from the outside but was actually very acceptable for a short business trip. Well located with places to eat nearby and a Woolies over the road. Friendly reception and free parking. Room ok but lightening very dim and needs improving! Bed comfy. Kettle and fridge but no coffee pod machine. Bathroom done but not enough shelf space but excellent shower.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Restaurant

Room Service

Non-smoking Rooms

Laundry

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Fax/Photocopying

Shared Lounge/TV Area

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Professional-grade sanitizing services

Dutch Spoken

Korean Spoken

Alternative meal arrangement

Nightclub/DJ

Wi-Fi in public areas

Game Room

Indonesian Spoken

Valet Parking

Ticket Service

Car park [charges apply]

Hindi Spoken

Daily disinfection in common areas

Special Diet Meals (upon request)

Latvian Spoken

Icelandic Spoken

Car park [on-site]

Laundromat

Entertainment Staff

Staff trained in safety protocol

Room sanitization opt-out available

Finnish Spoken

Car park [nearby]

First aid kit

Shared stationery removed

Hair/Beauty Salon

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Postal service

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Wired Internet

Ironing Service

Spanish Spoken

English Spoken

Library

Elevator

Dry Cleaning

Suit Press

Invoice provided

Tours

Norwegian Spoken

Smoke-free property

Hot water linen and laundry washing

Cashless payment service

Guest rooms seal after sanitization

Car park [free of charge]

10 Available Room Types

Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Kitchenette

Kitchenette

Telephone

Telephone

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Kitchenette

Kitchenette

Telephone

Telephone

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking
Room, 1 Double Bed, Accessible, Non Smoking

Room, 1 Double Bed, Accessible, Non Smoking

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Valet Parking

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Alternative meal arrangement

Special Diet Meals (upon request)

Breakfast service

Buffet-Style Restaurant

Front Desk Services

Express Check-in/Check-out

Ticket Service

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Laundromat

Entertainment Staff

Kids club

Postal service

Family/child friendly

Invoice provided

Smoke-free property

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Laundry

Daily Housekeeping

Safe dining setup

Professional-grade sanitizing services

Daily disinfection in common areas

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Ironing Service

Dry Cleaning

Suit Press

Hot water linen and laundry washing

Cashless payment service

Guest rooms seal after sanitization

Languages Spoken

Dutch Spoken

Korean Spoken

Indonesian Spoken

Hindi Spoken

Latvian Spoken

Icelandic Spoken

Finnish Spoken

Hungarian Spoken

Spanish Spoken

English Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Wired Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Air Conditioning

Car park [charges apply]

Car park [on-site]

Check-in [24-hour]

Car park [nearby]

Designated Smoking Area

Elevator

Tours

Car park [free of charge]

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