Comfort Inn & Suites Sombrero

4.0 / 5

•

290-292 Main N Road, Prospect, SA, Australia 5082

Reviews from Guests

4.0/5

149

Reviews

from real guests

S4398CMkarenc

Upon entering the room, we could not believe how uninviting it was. The room was not like the pictures that I had seen on the website when I had booked. The lady at reception said normally a long term tenant lives in the room but they moved him out so we could stay. The carpet had marks all over, there was a handle missing off the TV cabinet and there were flies flying around the room. The fridge had a shelve missing and the button to flush the toilet was broken and lifted. I actually could not believe that they would rent this room out. To top it all off when we sat down on the sofa and looked up two pairs of underpants were hanging from the pelmet of the curtains. I have sent 2 emails of complaint requesting a refund have never had a reply. This review will not allow me to add photos.

leerE5094IU

Booked in through choice, was told once i got there that there was people in there the night before that complained of a gas smell, they were to get it looked at. They saved me a room incase. Went in did not like the smell so took room 50 instead. The rooms are pretty big, however that rooms bed was so uncomfortable i could not sleep. Did go and let staff know and was moved to room 46, bed was a lot better but once again uncomfy. Was then told was being moved yet again, they even rang me when i was out with my son, why are you not using that bed, question after question. We moved to room 26 in the rain, thank you to the cleaner who lent us her umbrella. Room 26 had a comfortable bed. It’s a hit and miss with what room you get i guess. But did like the location, the rooms was all pretty spacious. Staff was nice i will give them that. However due to the moving rooms so much, I don’t think i would go back. I booked previous with plenty of time so thought i would not be stuffed around moving so much, spent my relaxing holiday time mainly moving rooms.

MsRuffle

Traveling by road and by state is never easy. I have decided to give myself a good treat by staying in great accommodation in Adelaide. On Saturday afternoon on March 22, I was surprised and amazed by a few things, first, the accommodation comfort inn and suites, amazing rates and so much a lot to offer, for the rates you will get in small rooms in city options is like, comfort inn with all the amenities that you needed, kitchen, cooking and laundry and dryer. I was truly surprised by the affordable price and so much bigger space 😁 I am very happy I have found Comfort Inn and Suites Sombrero. Another surprise I have when. I met an amazing person, Ms Giargia. At first, I was really shy because she was truly confident, a woman who was a goddess but with a heart. It surprised me how her natural people-person skills, humility, and kindness inspire me so much, that's my 2nd big surprise arriving in Adelaide by road. Life is full of surprises but I truly appreciate it very much the hospitality and great service and people like Ms Georgia. For all travelers, before you book anywhere, it is worth checking the Comfort Inn and Suites sombrero in prospect. I am looking forward to my return back, and hopefully, Ms Georgia will be promoted to the manager she deserves. It is good to see how a leader can be TRULY inspiring, confident, and beautiful with a heart. Keep up the good work 👍 thanks 👍 for the surprises life is full of surprises- we live and we surprise 🫢 🙏

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Restaurant

Newspapers

Non-smoking Rooms

Breakfast in the Room

Fax/Photocopying

Outdoor Pool

Snack Bar

Daily Housekeeping

Hair/Beauty Salon

Swimming pool

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Invoice provided

Tours

Professional-grade sanitizing services

Special Diet Meals (upon request)

Smoke-free property

Latvian Spoken

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Vending machine

Doctor/nurse on call

Korean Spoken

Physical distancing of at least 1 meter

Room Service

Laundry

Car park [on-site]

Nightclub/DJ

Free face masks

Cashless payment service

Entertainment Staff

Hungarian Spoken

Daily disinfection in all rooms

BBQ Facilities

Guest rooms seal after sanitization

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Contactless check-in/out

Game Room

Anti-viral cleaning products

Room sanitization opt-out available

Indonesian Spoken

Swimming pool [outdoor]

German Spoken

Spanish Spoken

Ironing Service

Service animals are welcome

Facilities for Disabled Guests

Car park [free of charge]

English Spoken

Library

Car park [nearby]

First aid kit

Security [24-hour]

Golf course [on-site]

Heating in public area

Garden

Shared stationery removed

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Restaurant

Newspapers

Non-smoking Rooms

Breakfast in the Room

Fax/Photocopying

Outdoor Pool

Snack Bar

Daily Housekeeping

Hair/Beauty Salon

Swimming pool

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Invoice provided

Tours

10 Available Room Types

Deluxe Room

16 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Toilet

Private bathroom

Heating

Electric Kettle

Toaster

Towels

Free Toiletries

Walk-in shower

Free Wifi

Cable Channels

Linens

Socket near the bed

Tea/Coffee Maker

Free bottled water

Microwave

Daily housekeeping

Carpeted

Interconnecting Room(s) Available

Sofa

Trash cans

Wardrobe/Closet

Clothes Rack

Baby cot (upon request)

Exterior corridor

Individual air conditioning

Safety/security feature

Smoke detector

Studio, 1 Queen Bed

Non-smoking

Electric Kettle

Refrigerator

Microwave

Air Conditioning

Dining Area

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Toaster

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Sitting Area

Townhouse

Non-smoking

Electric Kettle

Refrigerator

Microwave

Air Conditioning

Dining Area

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Towels

Sleep comfort items

Toaster

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Sitting Area

Studio Apartment

32 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Toilet

Microwave

Private bathroom

Heating

Kitchen

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Towels

Dining Table

Family Room

32 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Toilet

Microwave

Private bathroom

Heating

Electric Kettle

Toaster

Towels

Non-smoking

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Kids shampoo

Toiletries

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Outdoor Pool

Food & Drink

Restaurant

Breakfast in the Room

Snack Bar

Special Diet Meals (upon request)

Vending machine

Room Service

BBQ Facilities

Breakfast service

Buffet-Style Restaurant

Front Desk Services

Newspapers

Entertainment and Family Services

Invoice provided

Kids club

Smoke-free property

Nightclub/DJ

Entertainment Staff

Contactless check-in/out

Family/child friendly

Heating in public area

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Shared Kitchen

Cleaning Services

Daily Housekeeping

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Professional-grade sanitizing services

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Laundry

Free face masks

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

Ironing Service

First aid kit

Shared stationery removed

Languages Spoken

Latvian Spoken

Icelandic Spoken

Korean Spoken

Hungarian Spoken

Indonesian Spoken

German Spoken

Spanish Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Designated Smoking Area

Swimming pool

Tours

All Spaces Non-Smoking (public and private)

Car park [on-site]

Swimming pool [outdoor]

Service animals are welcome

Facilities for Disabled Guests

Car park [free of charge]

Car park [nearby]

Security [24-hour]

Golf course [on-site]

Garden