Golden Chain Country Plaza Motel Halls Gap

3.0 / 5

•

141–149 Grampians Road, Halls Gap, Victoria, Australia 3381

Reviews from Guests

3.0/5

300

Reviews

from real guests

joancollins69

Limited motel choices in Halls Gap we were placed here for work purposes A fairly big complex spread out over gardens that are functional rather then aesthetic The room was huge perhaps unnecessarily so and made heating a challenge The bed fine and fairly quite save for i think hot water kicking in at 5am was like a long demented train whistle It must be noted that hot water took 5 to 10 mins to kick in and required a lot of adjusting to get a tolerable temp Bathroom huge and no heating so in 3c temps and a permanently open grilled window it was freezing in there Towels and comp body products poor Two comp cookies were nice Wifi woeful Zero issues with check in No ID was required or credit card for pre paid Didnt eat here

SueD903

This is no longer a Comfort Inn. More Fawlty Towers! The place needs a decent manager to shake things up and get the place running properly. We arrived about 19.00 and luckily there was a coach party having dinner so there was someone about to check us in. Other times there appeared to be no one on the chaotic reception desk! Our room was spacious and clean though the carpets could do with a deep clean or replacing. The furniture is dated and has an air of tattiness. Place generally clean though bedside table had not been cleaned. Shower very good. We managed to get an evening meal at Darcy's on site dining. The food was good which tbh we were surprised about as the dining area was run in a similar chaotic way to the hotel. Laundry was coin operated but hotel had no change tho clearly stated to ask at reception. Outside areas are dusty and gardens need attention. It seems to have lots of coach parties which must be keeping them going! It is well situated for access to Halls Gap and restaurants and bars but I feel better accommodation must be available.

dianecF5473ED

Keys did not work in first room. No apology, just new key card, new room. While the room was big, curtain rod down, curtain on floor. Bathroom shower tiles were mouldy, as was the shower glass doors. Shampoo etc bottles were empty and also dirty. Windows were dirty to the point where outside visibility was impaired. surrounds, stairwells were littered, empty cans, bottles, paper, dirt and cobwebs. No housekeeping on a weekday, room was not cleaned. hot water took a good five minutes to reach the bathroom, so much for water conservation (noted this was the reason the spa bath did not work). Dining room, well who could tell if it was open. Staff were uninterested and rude. Would never stay again or recommend. Cockatoos were great.

Facilities Details

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Non-smoking Rooms

Laundry

Breakfast in the Room

Hiking

BBQ Facilities

Cycling

Fax/Photocopying

Outdoor Pool

Outdoor Pool (seasonal)

Contactless check-in/out

Invoice provided

Anti-viral cleaning products

Nightclub/DJ

Icelandic Spoken

Air conditioning in public area

Game Room

Korean Spoken

Swimming pool [outdoor]

Facilities for Disabled Guests

Souvenir/Gift Shop

Sanitized kitchen and tableware items

Swimming pool

Room service [24-hour]

Wi-Fi in public areas

Hypoallergenic room available

Laundromat

Smoke-free property

Hotel chain

Room sanitization opt-out available

English Spoken

Pool with view

Daily Housekeeping

Car park [free of charge]

Security [24-hour]

Hair/Beauty Salon

Staff trained in safety protocol

Rooms sanitized between stays

Hot water linen and laundry washing

Garden

Hungarian Spoken

First aid kit

Cashless payment service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Non-smoking Rooms

Laundry

Breakfast in the Room

Hiking

BBQ Facilities

Cycling

Fax/Photocopying

Outdoor Pool

Outdoor Pool (seasonal)

Contactless check-in/out

Invoice provided

Anti-viral cleaning products

Nightclub/DJ

9 Available Room Types

Business King Room

35 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Sofa

Tile/Marble floor

View

Electric Kettle

Garden view

Pool view

Mountain view

Electric Blankets

Towels

Premium Twin Room

50 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Tile/Marble floor

View

Electric Kettle

Garden view

Mountain view

Electric Blankets

Towels

Upper floors accessible by stairs only

Mirror

DVD/CD player

Free Wifi

Pool facilities

Cable Channels

Barbecue

Complimentary tea

Free instant coffee

Kettle

Wine glasses

Openable window

Wardrobe/Closet

Smoke detector

Economy Twin Room

30 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Tile/Marble floor

View

Electric Kettle

Garden view

Mountain view

Electric Blankets

Towels

DVD/CD player

Free Wifi

Cable Channels

Barbecue

Free instant coffee

Kettle

Wine glasses

Sitting Area

Wardrobe/Closet

Smoke detector

Family Double Room

60 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Tile/Marble floor

View

Electric Kettle

Garden view

Mountain view

Electric Blankets

Towels

Business Twin Room

35 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Tile/Marble floor

View

Electric Kettle

Garden view

Pool view

Mountain view

Electric Blankets

Towels

Facilities Details

Pool and Spa

Outdoor Pool

Outdoor Pool (seasonal)

Parking and Transportation

Free Parking

Food & Drink

Restaurant

Bar

Breakfast in the Room

BBQ Facilities

Buffet-Style Restaurant

Room service [24-hour]

Activities

Hiking

Cycling

Entertainment and Family Services

Contactless check-in/out

Invoice provided

Nightclub/DJ

Air conditioning in public area

Laundromat

Playground

Kids club

Smoke-free property

Family/child friendly

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Laundry

Anti-viral cleaning products

Sanitized kitchen and tableware items

Room sanitization opt-out available

Daily Housekeeping

Staff trained in safety protocol

Rooms sanitized between stays

Hot water linen and laundry washing

First aid kit

Cashless payment service

Languages Spoken

Icelandic Spoken

Korean Spoken

English Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Swimming pool [outdoor]

Facilities for Disabled Guests

Swimming pool

Hypoallergenic room available

Hotel chain

Pool with view

Car park [free of charge]

Security [24-hour]

Garden