Grange Burn Motel

3.0 / 5

•

142 Ballarat Road 3300

Reviews from Guests

3.0/5

Reviews

from real guests

504johnv

Disliked · We arrived at around 5.45 pm after a long drive only to find the reception closed. However eventually the manager arrived, told us what rooms we were in and said the keys are in the doors. Before unpacking I went to my travelling companions room next door for a drink and shortly after the door swung open and the manager walked in to berate us about my belongings being in the wrong room! Unbelievable that this guy can just come into a room without knocking and telling me my bags were in the wrong room! I had put my bags in the room he had given me but said I was happy to change as I hadn't unpacked. He then went on say not to bother as it would then mean extra cleaning! He also complained that I had booked through Booking.com saying that they took too much in fees! The room itself was rather dated, especially the bathroom. The lighting was poor so much so that reading wasn't an option and to top it off there was no hot water in the morning for a shower. I should have read more reviews for although the reviews on Booking.com seemed largely reasonable the reviews on Google and Trip Advisor were not as glowing.

kingalpony

This is the second time now that I have stayed here. Helpful staff, very clean room and comfortable bed. This time I left an item behind which they found. My friends live in the area and will collect it from management. I would recommend to stay here when in the area. I would be happy to book this motel again, here in the area.

philipl322

We booked this motel as it look a reasonable quality for a regional town. The cost wasn't the cheapest but we wanted comfortable accommodation during our visit to friends who have just moved to Hamilton. The room was large and clean, except for the patch of mould aspected ceiling over the wardrobe. However the hot water tap in the shower, had hot water leaking past the o-ring on the spigot. This was reported to reception when someone finally attended the motel after 10 o'clock on the 23 DEC 2023. We were told that it couldn't be fixed until after the New Year. We later found out that the owners were not 'in town' and would not be back till into the New Year. For the cost of the room we expected better service for this motel. The sign at the front stated that the motel was fully booked (No Vacancies) but we only observed 3 other rooms being occupied over our 5 days stay. Another issue to note was that I did not receive the promised confirmation email from the motel when I booked the room on 10 DEC 2023. Overall we would not stay at this motel again. I have not contacted the owners yet.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

Non-smoking Rooms

Laundry

Facilities for Disabled Guests

Hiking

Packed Lunches

Fax/Photocopying

Daily Housekeeping

Baggage Storage

Meeting stationery

Business Center

Wired Internet

Outdoor Pool (seasonal)

Garden

RV, bus, truck parking

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

Non-smoking Rooms

Laundry

Facilities for Disabled Guests

Hiking

Packed Lunches

Fax/Photocopying

Daily Housekeeping

Baggage Storage

Meeting stationery

Business Center

Wired Internet

Outdoor Pool (seasonal)

Garden

RV, bus, truck parking

9 Available Room Types

Triple Room

Non-smoking

Carpeted

Dining Table

Bar

Electric Kettle

Satellite Channels

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Cleaning Products

Towels

Sleep comfort items

Toilet

Toaster

Free Toiletries

Interconnecting Room(s) Available

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Sitting Area

Microwave

Balcony/Terrace

Room service [24-hour]

Standard Triple Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

Toaster

Garden view

Electric Blankets

Towels

Dining Table

Twin Room, Standard Room

Non-smoking

Carpeted

Dining Table

Bar

Electric Kettle

Satellite Channels

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Cleaning Products

Towels

Sleep comfort items

Toilet

Toaster

Free Toiletries

Interconnecting Room(s) Available

Shower

Kids shampoo

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Iron

Sitting Area

Microwave

Balcony/Terrace

Room service [24-hour]

Standard Queen Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

Toaster

Garden view

Electric Blankets

Towels

Dining Table

Quadruple Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Carpeted

Private Entrance

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

Toaster

Garden view

Electric Blankets

Towels

Dining Table

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Parking and Transportation

Free Parking

RV, bus, truck parking

Food & Drink

Restaurant

Room Service

Bar

Packed Lunches

Front Desk Services

Baggage Storage

Activities

Hiking

Entertainment and Family Services

Meeting stationery

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Garden