CitiClub Hotel Melbourne

2.0 / 5

•

113 Queen St, Melbourne VIC, Australia 3000

Reviews from Guests

2.0/5

410

Reviews

from real guests

B4645CQmg

One entire side of the hotel is next to a nightclub. I’m currently writing this review in a room on the 6th floor with 75db of club music set to continue until 5am (sound level measured with a db messing iPhone app). Do not risk being put in this same situation on a Friday or Saturday night, and just DON’T BOOK THIS HOTEL.

A6579VOandrewn

Stayed on a Saturday night and didn’t get a wink of sleep as I was bombarded with relentless and very loud doosh doosh music from the nightclub 2 floors below. Will never stay again and will so recommend same to all my friends.

nathanfreeman82

If you’re looking for a place purely to sleep, this hotel just does the job — but that’s about where the positives end. Housekeeping was noticeably substandard. The bed was made and the bin emptied, but that seemed to be the extent of it. Used cups, mugs, and cutlery were not removed or replaced. Towels appeared to be simply thrown back on the rack, and a handful of soaps and toilet paper were dumped on the bathroom sink rather than properly restocked. It honestly felt like the bare minimum effort, and it does make you question how thoroughly the room is cleaned between guests. The hallways are bland and uninspiring, and the walls are extremely thin. We were kept awake until well past 3am due to noise from the room next door, which made for a very restless night. The shower pressure was another major letdown — it was more like a dripping tap than a proper shower. When an 8-year-old is complaining about the water pressure, you know there’s a problem. Overall, this was a pretty suboptimal hotel stay. For the price paid, it was disappointing, and I genuinely regret not spending a little more to stay somewhere significantly better. Suitable only if you have very low expectations and just need a bed for the night.

Facilities Details

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

24-Hour Front Desk

Non-smoking Rooms

Dry Cleaning

Facilities for Disabled Guests

Ironing Service

Express Check-in/Check-out

Fax/Photocopying

Concierge Service

Nightclub/DJ

Air conditioning in public area

Hair/Beauty Salon

Nepali

Temperature check for guests and staff

Malay Spoken

Invoice provided

Tours

Professional-grade sanitizing services

Special Diet Meals (upon request)

Daily Housekeeping

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Honeymoon Suite

Dutch Spoken

Body thermometer

Physical distancing of at least 1 meter

Lockers

Free face masks

Indonesian Spoken

Cashless payment service

Entertainment Staff

Hungarian Spoken

Guest rooms seal after sanitization

Golf Course (within 2 miles)

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Game Room

Anti-viral cleaning products

Room sanitization opt-out available

Vietnamese Spoken

Hindi Spoken

Car park [charges apply]

English Spoken

Library

Cash withdrawal

Elevator

Car park [nearby]

First aid kit

Security [24-hour]

Heating in public area

Shared stationery removed

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

24-Hour Front Desk

Non-smoking Rooms

Dry Cleaning

Facilities for Disabled Guests

Ironing Service

Express Check-in/Check-out

Fax/Photocopying

Concierge Service

Nightclub/DJ

Air conditioning in public area

Hair/Beauty Salon

Nepali

Temperature check for guests and staff

Malay Spoken

Discounts recommended for you

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10 Available Room Types

Deluxe Twin Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Fan

Toilet

Private bathroom

Heating

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Sofa

View

Electric Kettle

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Accessible vanities

Adapted bath

Additional toilet

Free Wifi

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Free bottled water

Microwave

Minibar

Wine glasses

Daily housekeeping

Sitting Area

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Bar

Bathtub or Shower

Internet [LAN]

Cleaning Products

Interconnecting Room(s) Available

Fold-up bed

Daily newspaper

Room service [24-hour]

Deluxe Queen Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Fan

Toilet

Private bathroom

Heating

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Sofa

View

Electric Kettle

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Accessible vanities

Adapted bath

Additional toilet

Free Wifi

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Free bottled water

Microwave

Minibar

Wine glasses

Daily housekeeping

Interconnecting Room(s) Available

Sitting Area

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Bar

Bathtub or Shower

Internet [LAN]

Cleaning Products

Fold-up bed

Daily newspaper

Room service [24-hour]

Superior Twin Room

23 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Fan

Toilet

Private bathroom

Heating

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Electric Kettle

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Additional toilet

Walk-in shower

Free Wifi

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Free bottled water

Microwave

Minibar

Wine glasses

Daily housekeeping

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Bar

Bathtub or Shower

Internet [LAN]

Cleaning Products

Interconnecting Room(s) Available

Daily newspaper

Room service [24-hour]

Superior Queen Room

23 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Fan

Toilet

Private bathroom

Heating

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Electric Kettle

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Additional toilet

Walk-in shower

Free Wifi

Air purifier

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Complimentary tea

Free bottled water

Free instant coffee

Kettle

Microwave

Minibar

Wine glasses

Daily housekeeping

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Accessible by stairs

Carbon monoxide detector

Fire extinguisher

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Non-smoking

Bar

Bathtub or Shower

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Cleaning Products

Interconnecting Room(s) Available

Daily newspaper

Room service [24-hour]

Deluxe Twin Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Fan

Toilet

Private bathroom

Heating

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Sofa

View

Electric Kettle

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Accessible vanities

Adapted bath

Additional toilet

Free Wifi

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Free bottled water

Microwave

Minibar

Wine glasses

Daily housekeeping

Sitting Area

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Facilities Details

Food & Drink

Special Diet Meals (upon request)

Bar

Breakfast service

Front Desk Services

24-Hour Front Desk

Express Check-in/Check-out

Concierge Service

Lockers

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Nightclub/DJ

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Entertainment Staff

Family/child friendly

Cash withdrawal

Heating in public area

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Dry Cleaning

Ironing Service

Temperature check for guests and staff

Professional-grade sanitizing services

Daily Housekeeping

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Body thermometer

Physical distancing of at least 1 meter

Free face masks

Cashless payment service

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Anti-viral cleaning products

Room sanitization opt-out available

First aid kit

Shared stationery removed

Languages Spoken

Nepali

Malay Spoken

Icelandic Spoken

Dutch Spoken

Indonesian Spoken

Hungarian Spoken

Vietnamese Spoken

Hindi Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Tours

All Spaces Non-Smoking (public and private)

Honeymoon Suite

Check-in [24-hour]

Car park [charges apply]

Elevator

Car park [nearby]

Security [24-hour]