City Park Hotel Melbourne

2.0 / 5

•

308-310 Kings Way Service Road, Melbourne, Victoria, Australia 3205

Reviews from Guests

2.0/5

Reviews

from real guests

AmitRatadia

The hotel is well Located with good helpful staff and that’s where positives end. The rooms are dingy and not very clean. We saw multiple spiders in the room. Being from australia it didn’t fluster us but that’s not what you expect in a hotel room. Yes the rates are cheap but basic cleanliness is a must. I have stayed in cheaper hotels but never come across something like this. I wouldn’t recommend it to people planning to stay with families.

O9074EOanthonyb

I have stopped in some poor hotels, this was worst, manager arrogant, reception desk closes on Sunday. Had terrible ant infestation, was accused of causing it. Manager said he couldn’t do anything as he doesn’t work on Sunday, he sprayed room with ant spray, and left dead ants everywhere for me to clean up. Only got 1 star as there is no option for zero. Manager then had cheek to be upset because I had removed keys from Fob.. Checked out immediately, seeking refund and the place be closed on health and safety grounds. Glad I didn’t eat in the restaurant.

D5108DHstephenw

I arrived at City Park Hotel, 308 - 310 Kings Way, South Melbourne, Victoria, Australia on Thursday 6th Feb 2025, where I was given the key to my room 101, spa room for $200 per night for 3 nights. Upon room entry, the Air-conditioning was only blowing hot air, and after contacting front desk by mobile phone as the room phones do not work anymore. The front desk guy said there was nothing he could do, so I asked for another room which he offered the other spa room which they do not give out as its musty, spider webs everywhere, so I said this is not good enough. He said mate, i could have let the room 101 100 times over so don't complain. He brought to my room a desk fan and said that's all he has. The main TV didn't work, and the small bedroom TV was not working properly due to the antenna cable. The add says, restaurant, bar/lounge and Foxtel cable TV, and in-house movies, none of which they had. The room vents were covered in dark greasy substance, and the wardrobe bead up the wall had fallen off against the bed. Overall experience is a minus 10 for customer being helped out by front staff.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Dry Cleaning

Air conditioning in public area

Hair/Beauty Salon

Daily disinfection in common areas

Non-smoking Rooms

Tours

Chinese [Mandarin]

Special Diet Meals (upon request)

Chinese [Cantonese]

Daily Housekeeping

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Dutch Spoken

Vending machine

Room Service

Physical distancing of at least 1 meter

Alternative meal arrangement

Laundry

Babysitting/Child Services

Car park [on-site]

Lockers

Breakfast in the Room

Entertainment Staff

Karaoke

Hungarian Spoken

Daily disinfection in all rooms

BBQ Facilities

Wi-Fi in public areas

Rooms sanitized between stays

German Spoken

Spanish Spoken

Ironing Service

Service animals are welcome

Facilities for Disabled Guests

Car park [free of charge]

English Spoken

Finnish Spoken

Elevator

Security [24-hour]

Heating in public area

Restaurant

Contactless check-in/out

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Dry Cleaning

Air conditioning in public area

Hair/Beauty Salon

Daily disinfection in common areas

Non-smoking Rooms

Tours

Chinese [Mandarin]

Special Diet Meals (upon request)

Chinese [Cantonese]

Daily Housekeeping

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Dutch Spoken

Discounts recommended for you

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4 Available Room Types

Family Room

40 Square Meter

Additional toilet

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Soundproof

Tea/Coffee Maker

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Safe

Bathtub

Non-smoking

Shower

Wifi (Surcharge)

Standard Twin

40 Square Meter

Additional toilet

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Soundproof

Tea/Coffee Maker

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Safe

Bathtub

Non-smoking

Shower

Wifi (Surcharge)

Standard Room

40 Square Meter

Additional toilet

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Soundproof

Tea/Coffee Maker

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Safe

Bathtub

Non-smoking

Shower

Wifi (Surcharge)

Spa Suite

50 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Whirlpool bathtub

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Soundproof

Tea/Coffee Maker

Refrigerator

Daily housekeeping

Desk

Interconnecting Room(s) Available

Wardrobe/Closet

Ironing Facilities

Safe

Bathtub

Non-smoking

Shower

Wifi (Surcharge)

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Special Diet Meals (upon request)

Vending machine

Room Service

Alternative meal arrangement

Breakfast in the Room

Bar

BBQ Facilities

Breakfast service

Buffet-Style Restaurant

Restaurant

Front Desk Services

Lockers

Entertainment and Family Services

Air conditioning in public area

Kids club

Smoke-free property

Babysitting/Child Services

Entertainment Staff

Karaoke

Family/child friendly

Heating in public area

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Cleaning Services

Dry Cleaning

Daily disinfection in common areas

Daily Housekeeping

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Laundry

Daily disinfection in all rooms

Rooms sanitized between stays

Ironing Service

Languages Spoken

Chinese [Mandarin]

Chinese [Cantonese]

Dutch Spoken

Hungarian Spoken

German Spoken

Spanish Spoken

English Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Tours

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Car park [on-site]

Family Rooms

Service animals are welcome

Facilities for Disabled Guests

Car park [free of charge]

Elevator

Security [24-hour]