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Reviews from Guests

3.0/5

tripadvisor

46

Reviews

from real guests

621matthewl

1

/

5

Booked online with Booking.com. Before arrival, I received a txt messaged asking for both sides of my credit card and my drivers license in order to check-in. Afraid of identify theft, I told him I would happily show him the cards when I arrive to the hotel in 30min. Arrived at the apartments and was not served. I was unable to check-in and had to stay at a friends place nearby before catching a flight back to Brisbane Still ended up getting billed!!!!!!!!

xoz

1

/

5

I've travelled all over the world and I finally think I've now found the very lowest standard of accomodation right here in Melbourne. After a 9 hour drive from Sydney, I was looking forward to a comfortable stay for a business trip. I'll let the pictures tell the story however right from the moment I walked in, after making a dreadful mistake of a reservation Booking.com (Hopeless organisation), the images started to portray an extremely poorly maintained apartment, that I doubt has had any maintenance in 10 years. The furniture is covered in stains, the floor coverings are also marked, the kitchen is in almost unbelievable poor state of repair, and the shower. oh the shower..... Imagine if you will a shower that with the hot tap fully on, now just dribbles, and when you move the cold tap more than 1mm, the water runs cold, then you're starting to appreciate just how appalling this place really is. When I asked the manager/owner? to take a look, he just shrugged his shoulders and did nothing. When it came to using the pathetic excuse for a kitchen, the fridge was covered in mould, the stove barely worked. Time to iron some clothes - don't even try, as the ironing board completely fell apart, and was more than obvious it had been in this state of disrepair for quite some time. Words almost fail me as to the completely disgraceful state of this property, and like the hide of some people to actually expect PAID guess to accept this. Making a formal complaint to Booking.com was a complete waste of time. I am still considering taking this issue to consumer affairs, the govt dept that can action on your behalf. You have been warned.

MargyW_13

5

/

5

A lovely clean townhouse. Plenty of room downstairs with an open plan kitchen-dining-lounge area, laundry, toilet and a totally secure courtyard - great for a dog or cat (this is a pet friendly place). Upstairs I had the lovely main bedroom (3 other bedrooms available, but locked) and the bathroom - separate shower and bath! A single carp ark outside the townhouse with a locked single garage available for an extra $10. Opposite the Moonee Valley racecourse, restaurants and takeaways available nearby. Easy access (no tolls) to the airport.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Heating

Designated Smoking Area

Terrace

Non-smoking Rooms

Laundry

Express Check-in/Check-out

BBQ Facilities

Snack Bar

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1 Available Room Types

Apartment
Apartment
Apartment
Apartment
Apartment
Apartment
Apartment

Apartment

room-size-icon

150 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Iron

Iron

Kitchenette

Kitchenette

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Fan

Fan

Toilet

Toilet

Microwave

Microwave

Dishwasher

Dishwasher

Washing machine

Washing machine

Private bathroom

Private bathroom

Heating

Heating

Kitchen

Kitchen

Carpeted

Carpeted

Private Entrance

Private Entrance

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Kitchenware

Kitchenware

Oven

Oven

Stovetop

Stovetop

Toaster

Toaster

Cleaning Products

Cleaning Products

City view

City view

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Semi-detached

Semi-detached

Clothes Rack

Clothes Rack

Facilities Details

Parking and Transportation

Free Parking

Food & Drink

BBQ Facilities

Snack Bar

Front Desk Services

Express Check-in/Check-out

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Designated Smoking Area