Kingsgate

We needed a one night city centre hotel due to flight changes, and not being able to extend our pre-booked accommodation by one night to arrive earlier than planned. We arrived late (11pm) but the hotel was easy to find and a short walk from Southern Cross. After a few hours sleep we were ready to head off, the hotel worked well for our needs.

Great location near Southern Cross station, CBD and trams. Reception staff excellent. Unfortunately this hotel is in need of upgrade. 2-3 star at best IMO. Carpets in hallways need a clean, room was very small with minimal space between end of bed and entrance to bathroom, room not serviced on first day and second day was missing upper sheet just doona (which was covered with upper sheet). Breakfast basic ... cereal, yogurt, fruit, toast, very mass produced scrambled eggs, tomato and mushrooms. Coffee machine available.

Another wonderful stay at this well located and exceptionally priced ibis styles in Melbourne city. The hotel was easy to find with parking out front and the car park close by. Getting in touch prior to arrival with a small room request was easy and Mr Ravi was both professional and accomodating. Our stay included the buffer breakfast and although I miss the previous cooked breakfasts the buffer was very nice and most importantly had awesome hash browns(yes not always available at different hotels for breakfast) and a plentiful supply of orange juice that was never let diminished (also often happens at other hotels at breakfast) The room as a loyality members was upgraded and was quiet and spacious with everything we needed. I had to say an absolute pleasure to meet ivone at breakfast who took extremely good care of us and our whims whilst making the best barista coffee for elite members. Highly recommend this as an option. She is an absolute charm and an asset to the ibis. Along with Alan and Henry they are the A-team at breakfast. Mr Sam and Ms Grace always hard working in housekeeping but always with a smile as you pass by and a lovely good morning sets your day off to a wonderful start. Finally Maria and ELL at reception along of course with the most lovely Mr Ravi has all your check in check out needs taken care of. The building is heritage and has an interesting history, if anything Fri and sat can get busy just request a quieter room in these nights but apart from that the Ibis Kingsgate offers extremely great value and all in an excellent location. See you all again soon. Love you! Indeed the Ibis has made my stay!