Joondalup Resort

3.0 / 5

•

Country Club Boulevard, Connolly, West Australia, Australia 6027

Reviews from Guests

3.0/5

372

Reviews

from real guests

157kierang

If you would like a room where people bang on your door , swear obcenities , threaten you and the adjoining room for 4 hours (12.30am to 4.30am ) then this is the place for you . After booking a room after a corporate golf day we where forced to endure a drug crazed man banging and screraming on our door . My wife ( being fearful for her safety ) screamed it was wrong room. He then continued on the adjoining room For FOUR HOURS. After our pleas for help via reception, Police were called . A dreadful experince . But on checking out I thought it only fair that some compensation be sort . I thought half the room rate was fair . Given we only had the use of the room for half the time . The rest of the time we were scared SH*TL**S There offer was some free bacon and eggs !! When I explained we were the only people to suffer and maybe the resort should take a small hit $108. No way , "that was out of there control" they responded. It appears to me that this is a regular occurance at this resort as no staff were suprised and considewred it and everday event. Unfortunately the managment dont care about customers , and being fearful for your saftey , police attendance , and no sleep , they consder a free bacon and egg sandwich should pacify the plebs , Im sorry it doesnt cut it . I dont even want the money. Happy to donate to a charity . I just want them to suffer something

janeyf212016

Old, tired, rundown and filthy. We went on a luxury escapes deal. Stayed for two nights. We booked this deal as my partner was playing in a golf tournament and we live in the southwest. The room we stayed in was very dirty and dusty. Towels were stained. As soon as we walked in the room it had a terrible musty old smell. Luckily I had perfume that I could spray and dettol wipes to wipe some of the surfaces. The bed linen was stained and one of the pillows smelt strongly of something like vomit it was horrendous. There was even blood on the headboard, the bathroom was terrible. And when we were leaving we found a cotton wool ball that had blood on it. So clearly it hadnt been thoroughly cleaned or vacuumed. So unhygienic. On a better note the staff were friendly and accommodating, check-in was great. Restaurant and bar was fantastic, food was the best and we were able to use the bar at the golf course because we were staying at the resort. I would not stay here again.

339brianr

location is beautiful including around the pool and Kangaroos hopping around. The room has the feel of an old club that has struggled to be maintained to the same level they when they were built. For the price of the room I would stay at Quest unless you are a golfer.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Newspapers

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Massage

Fax/Photocopying

Outdoor Pool

Snack Bar

Concierge Service

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Filipino Spoken

Pool with view

Hypoallergenic room available

Pool facilities

Lithuanian Spoken

Professional-grade sanitizing services

Slovak Spoken

Dutch Spoken

Bicycles

Korean Spoken

Alternative meal arrangement

Slovenian Spoken

Nightclub/DJ

Portuguese Spoken

VIP Room Facilities

Wi-Fi in public areas

Game Room

Indonesian Spoken

German Spoken

Service animals are welcome

Bulgarian Spoken

Business Center

Convenience Store (on site)

Catalan Spoken

Shops (on site)

Daily disinfection in common areas

Special Diet Meals (upon request)

Latvian Spoken

Icelandic Spoken

Body thermometer

Arabic Spoken

Car park [on-site]

Lao Spoken

Free face masks

Romanian Spoken

Entertainment Staff

Golf Course (within 2 miles)

Staff trained in safety protocol

Room sanitization opt-out available

Outdoor venue for special events

Swimming pool [outdoor]

Malay Spoken

Khmer Spoken

On-site accessible restaurants / lounges

Finnish Spoken

Car park [nearby]

Cash withdrawal

First aid kit

Bicycle Rental

Shared stationery removed

Hair/Beauty Salon

Swimming pool

Greek Spoken

Temperature check for guests and staff

Hand sanitizer

Doctor/nurse on call

Physical distancing of at least 1 meter

Czech Spoken

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Vietnamese Spoken

Ironing Service

Estonian Spoken

English Spoken

Library

Elevator

Golf course [on-site]

Heating in public area

Garden

Invoice provided

Italian Spoken

Smoke-free property

Wi-Fi for special events

Meeting stationery

Hot water linen and laundry washing

Projector/LED display

Danish Spoken

Cashless payment service

Russian Spoken

Poolside bar

Western breakfast

Yoga room

Car park [free of charge]

Contactless check-in/out

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Newspapers

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Massage

Discounts recommended for you

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10 Available Room Types

Resort Twin Room

30 Square Meter

Adjustable height hand-held shower wand

Audible alarm

Close-caption TV

Entire unit wheelchair accessible

Electric Kettle

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

On-demand movies

Pool facilities

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Slippers

Socket near the bed

Tea/Coffee Maker

Free bottled water

Kettle

Minibar

Refrigerator

Wine glasses

Daily housekeeping

Carpeted

Desk

Ground floor available

Interconnecting Room(s) Available

Openable window

Top floor available

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Non-smoking

Shower

Sleep comfort items

Laptop workspace

Bathtub or Shower

Iron

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Room service [24-hour]

Suite

60 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Refrigerator

Desk

Ironing Facilities

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Carpeted

Sofa

View

Dining Area

Electric Kettle

Garden view

Coffee Machine

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Gardenview Queen Room

Non-smoking

Sleep comfort items

Electric Kettle

Laptop workspace

Daily housekeeping

Blackout curtains

Bathtub or Shower

Free Wifi

Towels

Telephone

Desk

Interconnecting Room(s) Available

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Balcony/Terrace

Room service [24-hour]

Gardenview King Room

Non-smoking

Sleep comfort items

Electric Kettle

Laptop workspace

Daily housekeeping

Blackout curtains

Bathtub or Shower

Free Wifi

Towels

Telephone

Desk

Interconnecting Room(s) Available

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Balcony/Terrace

Room service [24-hour]

Family Suite

60 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Refrigerator

Desk

Ironing Facilities

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Carpeted

Sofa

View

Dining Area

Electric Kettle

Lake view

Garden view

Pool view

Coffee Machine

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Spa

Fitness Center

Parking and Transportation

Free Parking

Bicycle Rental

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Snack Bar

Alternative meal arrangement

Special Diet Meals (upon request)

Breakfast service

Buffet-Style Restaurant

Poolside bar

Western breakfast

Front Desk Services

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Concierge Service

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Entertainment Staff

Outdoor venue for special events

Cash withdrawal

Kids club

Family/child friendly

Heating in public area

Invoice provided

Smoke-free property

Wi-Fi for special events

Meeting stationery

Projector/LED display

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Convenience Store (on site)

Shops (on site)

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Daily Housekeeping

Safe dining setup

Professional-grade sanitizing services

Daily disinfection in common areas

Body thermometer

Free face masks

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Doctor/nurse on call

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Ironing Service

Hot water linen and laundry washing

Cashless payment service

Languages Spoken

Filipino Spoken

Lithuanian Spoken

Slovak Spoken

Dutch Spoken

Korean Spoken

Slovenian Spoken

Portuguese Spoken

Indonesian Spoken

German Spoken

Bulgarian Spoken

Catalan Spoken

Latvian Spoken

Icelandic Spoken

Arabic Spoken

Lao Spoken

Romanian Spoken

Malay Spoken

Khmer Spoken

Finnish Spoken

Greek Spoken

Czech Spoken

Hungarian Spoken

Vietnamese Spoken

Estonian Spoken

English Spoken

Italian Spoken

Danish Spoken

Russian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Pool with view

Hypoallergenic room available

Pool facilities

Bicycles

VIP Room Facilities

Service animals are welcome

Car park [on-site]

Swimming pool [outdoor]

Check-in [24-hour]

On-site accessible restaurants / lounges

Car park [nearby]

Swimming pool

Elevator

Golf course [on-site]

Garden

Yoga room

Car park [free of charge]