Scarborough Observation Resort

Great location but this place is a dump, very disappointed, needs to be bulldozed , very old and hasn’t had any maintenance for a very long time, stayed 4 nights and had to ask for an additional toilet roll and bin liners, there response was that's all we supply ie 1 roll and 1 bin liner do not book this dive under any circumstance

Clean - Basic - Cheap - Old We Loved New Owner Cara - Attentive, cheerful, helpful, friendly, efficient, sympathetic fresh new owner who bent over backwards to get problems sorted for us as quickly as possible. *You can't enter off the highway - have to enter from Manning St. We expected better accommodation (we will be having words with our travel agent!!) but could not fault the cleanliness, beds & service. It's had a lick of paint, a tidy up, new blinds but you must remember the place is very old, dated, worn out and needs a lot of work, depending on your price point & expectations. BUT - Improvements are either in train or on the way with the new owners!!! It's CHEAP for Scarborough Beach!!! The air conditioning is only in the lounge/dining/kitchen and no bedroom ceiling fans. Stairs to most apartments, limited off street parking up a tricky ramp, limited slightly sloping street verge parking. Onsite office is generally not attended but Cara always answers the mobile within working hours. I couldn't find Cara's mobile on the web site (on the office doir) and for some reason could not get landline number to work. Key safes are provided for after hours arrivals and its advisable to ring prior to arrival to get a safe code! We didn't!! Our stay would have been a lot more comfortable if not for the hot water system which was tricky - switching from cold to extremely hot - could not have a consistent shower, needs a temperature regulator?.. Took a bit of getting used to. Don't complain about the furniture, kitchen, windows, blinds etc consider the price & location...and it will get better if Cara has anything to do with it!!

Very hard bed room very small and too noisy and I would not recommend this to anybody. I would not come back to this place if I was paid to is it have a very low demographic area. You can hear the people next door in the other room and what are saying and what they are doing