Appartements De Luxe Schluga

With our family with 2 smaller children been a week. Spacious apartment with a spacious balcony (building number 3 in the middle). On the lake so beautiful views. Sports fields in front of the door, the children were outside all day and as a parent you had a good view of this. More was clean and had good facilities (restaurant, pedal boats and sups for rent). Beds and parasols available (parasol you have to rent). Apartment had all the facilities and also the little things were thought of (salt, toaster, coffee machine, cleaning products etc). Friendly staff, friendly staff! We had a heatwave, but because of the blinds and the mosquito nets in the door and windows we kept it nice and cool. Really great! Even the car was under a carport. In terms of environment there is also plenty to do, but a car is needed.

My child received an electric shock in the apartment, which is completely unacceptable and poses a serious risk to life and health. In addition, the apartment contains several other clearly dangerous elements. Although it may appear nice at first glance, the condition of the frying pans is so poor that they are unusable. Furthermore, glass lamps are installed dangerously low above the table. Anyone standing up risks hitting their head. Under these conditions, it is only a matter of time before the lamp breaks and a guest is injured and left bleeding. In summary, while the apartment may look appealing, it is not safe. The apartment management has taken no responsibility whatsoever for these serious safety issues.

We booked the appartment via booking.com. The price is very high (140€ per night +22€service for cleaning per day of stay) but the photos looked nice. Location is great next to the main road to Tröpolach and next to the Pressegger Lake. Appartment is great equiped, lits of windows, wonderful terrace with a lake view and direct access to lake beach, private parking with roof for each appartment. Kitchen is modern and bathroom large with shower and bathtub, toilet is seperated. On the 2nd floor of appartment building there is a modern sauna place with wonderful terrace. You get a bathrobe in the appartment and extra towels in the sauna. As a guest you can buy discounted daily ski pass for nassfeld ski slopes (42€ cash or 43€ credit card instead of 48). Everything was good, but our dissapointment was the service. If we payed that much for one night (140+22€ cleaning) I would expect at least following: - every day cleaning of the appartment!!!! (no one came to make the room druing our 2 nights stay) - 2 nesspresso coffe capsules every day if they already offer the machine and capsululs for the first day...the machine is useless without capsules. This experience has lowered our total evaluation of the appartment stay. I hope they change that if they want to stay lux schluga appartments.