Avenida Mountain Resort by Alpin Rentals

4.0 / 5

•

Peter-Buchner-Straße 2, 5710

Reviews from Guests

4.0/5

Reviews

from real guests

Y224DUjan_

The apartment itself was nice and modern, however there was a serious issue with pricing. Upon arrival, we were hit with a hidden €215 “final cleaning” fee that was not clearly disclosed when we booked (it was only mentioned in fine print and not included in the total price shown). This fee significantly increased the cost of our 2-night stay – by almost 35% more than what we expected to pay. I find this practice extremely non-transparent and unfair to guests. Both the hotel and the booking site refused to refund the charge, so I want to warn others to be aware of this hefty hidden fee.

kimz548

Fine cottage. Nice location with ski bus in front of the cottage. Furthermore, it said that you did not have to bring towels, but we were a group of 12 and each had 1 towel for 5 nights. When asked if we could add a towel, the reaction was that we had to pay 10 euros per towel. Sauna was sometimes closed when it needed to be open. And the pool was really extremely cold. You also have to bring your own garbage bags and dish soap and dishwasher cubes and toilet paper. We didn't find out until we got there.

313arekp

Styllish, very comfortable appartment. Very well equiped kitchen. Was nice to have underground garrage, directly acessable from the appartment using a lift. Also very nice wellness center with 3 kind of saunas and tiny swimming pool though with counterflow and other hydromassages (the only drawback is that it closes at 8 PM). We visited Kaprun frequently - this was the best value for money option so far. Very much recommended.

Facilities Details