Hotel Tirol Fiss

The hotel itself is beautiful, modern and comfortable, with a lovely wooden design. Unfortunately, there were several shortcomings during our stay: - Check-out at 10:30 a.m. is far too early, especially for guests arriving late at night. - Reception service was insufficient; there was little willingness to help or take initiative. - Staff lacked friendliness and hospitality. - Pool safety: the surveillance camera is partly blocked by a sun umbrella, so an incident in that area might not be noticed. - No pool supervision: two guests were throwing a ball very aggressively and disturbing others, with no staff intervention. - Spa shower: it repeatedly switched off, and the automatic button could not be reactivated immediately. - No air conditioning: the hotel was extremely hot, making it uncomfortable to sleep and also very warm throughout the common areas. Overall, the hotel has a beautiful structure and great potential, but the service, hospitality, safety supervision and guest comfort need significant improvement.

We looked forward to the days spent at Hotel Tirol Fiss with great anticipation. According to the hotel welcome information material, the 4S-star hotel offers "Tyrolean hospitality with heart and soul." Our family has been running the Hotel TIROL in Fiss since 1957. Everything we do is based on our appreciation of the fact that Serfaus-Fiss-Ladis is a wonderful place to live. Maintaining its natural beauty, preserving its resources and environment are at the center of all our efforts.” The hotel can be found quickly and easily based on the attached map. The reception is polite and fast, the check-in is smooth, the online check-in is great. The Family Suite "Alpine" is clean, furnished in accordance with the atmosphere of the place, discreetly elegant. The room is huge, as is the bed, which is particularly comfortable based on a large and firm mattress. However, the wellness area is pleasant, it provides an opportunity for a relaxing sauna. The restaurant far surpasses both the 4-star rating and the expectations of alpine tourism, outstanding cuisine, tastefully composed, demanding dishes!!! A very stylish and trendy restaurant, the menu is also eye-catching, easy to understand and concise. The food is excellent, both in terms of taste and appearance, it deserves the highest level of recognition. The restaurant staff is polite, and the selection is worthy of the standard. The dinner wine selection is excellent, well selected. Special thanks to the Hungarian chef and to Anna and Carlos for the professional guest service. All in all, we get the quality that meets the expected 4S stars, we plan to return happily and expectantly...... Thank you Hotel Tirol Fiss. Thanks to the Pregenzer family and the entire Hotel Fiss team! Great wellness hotel – outstanding food – great wellness area – super friendly staff! We were very much looking forward to our stay at the Hotel Tirol Fiss. According to the hotel documents, the 4-star hotel offers Tyrolean hospitality with heart and soul. "Our family has been running the Hotel TIROL in Fiss since 1957." Everything we do is based on our appreciation for the fact that Serfaus-Fiss-Ladis is a wonderful place to live. Preserving its natural beauty, conserving its resources, and protecting the environment are at the center of all our efforts." The hotel is quick and easy to find with the help of the attached map. The reception is friendly and fast, the check-in goes smoothly, and the online check-in is excellent. The "Alpin" family suite is clean and furnished in a subtly elegant way that matches the ambiance of the location. The room is spacious, as is the bed, which is particularly comfortable thanks to a large and firm mattress. The wellness area is pleasant and offers the opportunity to relax in the sauna. The restaurant far exceeds both the 4-star rating and the expectations for alpine tourism. The cuisine is outstanding, the dishes are tastefully composed and sophisticated! A very stylish and trendy restaurant with an appealing, clear, and easy-to-understand menu. The food is excellent in both taste and presentation and deserves the highest praise. The staff is attentive, and the selection meets the high standard. The wine list for dinner is excellent and well-curated. A special thanks goes to the Hungarian head chef as well as Anna and Carlos for the professional guest service. All in all, we received the quality that one expects from a 4-star restaurant. We would love to come back! Many thanks to the Hotel Tirol Fiss, the Pregenzer family, and the entire team at the Hotel Fiss!

Spent 5 nights in this lovely hotel. We took the Skier room ,whice was large and lovely. The location is convinient,but the best part is the sky-spa with fantastic view,great resting area and barious Saunas. The food was very good,nice choise for Breakfast,and nice food in the evening. I would like yo thank Carlos and,Theresa for very good and pleasant service. Please note that they charge for parking!!!! The cleaning team does a grear job-everything is spotless